Squad Coach - 12 Month FTC (we have office locations in Cambridge, Leeds & London)

Genomics England; City of Westminster; On-site; GBP 60,000 - 75,000; Full time

Job summary

A leading UK healthcare organization is looking for a Squad Coach to drive Agile methodologies and enhance team performance. This role involves collaborating with Product, Tech, and Design Leads, facilitating workshops, and training squads to self-organize. The ideal candidate will use data-driven strategies to remove performance blockers and promote continuous improvement. If you are a passionate collaborator with a strong understanding of Agile practices, this position offers the chance to make a real impact on patient care in the UK.

Qualifications

• Strong understanding of Agile principles and practices.
• Experience in coaching teams towards high performance.
• Ability to use metrics to drive team effectiveness.

Responsibilities

• Partner with Product, Tech, and Design Leads for outcome-focused leadership.
• Improve systems for transparency and self-organisation.
• Coach squads to become self-organising teams.

Skills

Agile methodologies

Coaching

Systems thinking

Data analysis

Facilitating workshops

Job description

Overview

Here at Genomics England, Agility is core to achieving our company vision - to create a world where everyone benefits from personalised genomic medicine. We firmly believe Agile ways of working are key to:

• Enabling openness, transparency, retrospection and learning
• Generating a culture of iteration and adaptability
• Building a sense of family, accountability and cohesion

Our Squad Coaches are the cornerstone of Agility at Genomics England. They are essential to ensuring each squad strives towards exceptional levels of performance to deliver high‑value, high‑quality services that make a difference to the lives and treatment of patients in the UK living with cancer and rare diseases. You'll work closely with cross‑functional squads within the Newborns team, contributing to life‑changing genomic services for the NHS and wider research communities. This role will suit a true collaborator and people person – someone who understands where they can add real value and is motivated by facilitating others to achieve great things.

What you will be doing

• Partner with Product, Tech, and Design Leads to ensure cohesive and outcome‑focused squad leadership
• Set up and continuously improve systems of work that promote transparency, flow, self‑organisation, and alignment with the GEL Way and NHS/GDS standards
• Use data and metrics (e.g. flow, squad health, OKRs) to guide continuous improvement and squad effectiveness
• Apply systems thinking and root cause analysis to identify and remove systemic blockers to performance
• Coach squads through tailored strategies that support their growth into high‑performing, self‑organising teams
• Facilitate Agile ceremonies, OKR events, and workshops with purpose and engagement
• Support the Product Manager with planning, visioning, and backlog management while keeping users at the centre
• Protect squads from distractions and help remove delivery impediments
• Contribute to Agile capability building across GEL through training, pairing with fellow coaches, and evolving the GEL Way
• Role model inclusive, values‑led leadership and help others navigate change with empathy and influence