Sportsbook Strategy Manager

Entain; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading sports betting company is seeking a Sportsbook Operations Manager to bridge central product teams and regional commercial operations. The role involves ensuring product delivery aligns with market priorities, managing stakeholder relationships, and driving operational excellence. Candidates should have over 3 years of relevant experience and solid analytical skills. A competitive salary and benefits await the right candidate.

Benefits

Regular bonus

Healthcare support

ShareSave scheme

Development opportunities

Wellbeing support

Qualifications

• 3+ years of experience across sportsbook product & trading (Tier 1 firm preferred).
• Proven project management experience.
• Strong understanding of product features and betting market dynamics.
• Solid analytical capabilities with insights delivery.

Responsibilities

• Maintain central backlog and communication with local teams.
• Drive updates and prepare materials for leadership.
• Coordinate experiments and testing with UX and BI teams.
• Identify and prioritize frontend fixes based on customer experience.
• Analyze product data for emerging trends.

Skills

Project management

Analytical skills

User flows understanding

Verbal communication

Written communication

Tools

JIRA

Confluence

Monday.com

Job description

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Company Description

Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.

Job Description

Entain's Canada, Iberia and LATAM (CILA) division is looking to hire a Sportsbook Operations Manager (CILA) to act as the bridge between central Product & Tech teams and the regional commercial organisation. This role will ensure that sportsbook product delivery is aligned with local market priorities, timelines, and performance goals. The successful candidate will combine sportsbook expertise with strong operational skills, ensuring clear communication, disciplined coordination, and actionable insight. They will be instrumental in driving visibility, enabling adoption, and identifying opportunities for optimisation across the CILA region.

• Product Coordination: Maintain a clear view of the central backlog, upcoming features, and delivery timelines; help translate updates from the central team into a localised version of the product roadmap for CILA.
• Comms & Visibility: Drive regular updates for CILA leadership; prepare materials for planning sessions; ensure central product work is contextualised for regional priorities.
• Experimentation & Testing: Partner with UX, CRM, and BI to design and run experiments, coordinate QA for new features, document and elevate bugs.
• Product Prioritisation: Work closely with the CILA squads to identify and queue frontend fixes, improvements, and optimisations that enhance customer experience.
• Insights & Ideation: Pull and analyse product data to help identify emerging trends and opportunities, and help surface actionable ideas to central Product & Tech.
• Stakeholder Engagement: Act as the "go-to" contact between central squads and CILA commercial teams, ensuring alignment, visibility, and clarity across workstreams.

Qualifications

Expected:

• 3+ years of experience across sportsbook product & trading (Tier 1 firm preferred).
• Proven project management experience – able to define scope, create and maintain project plans, manage risks/dependencies, and ensure on-time delivery.
• Strong understanding of user flows, product features, and betting market dynamics.
• Solid analytical capabilities – able to define what metrics matter, analyse them, and deliver meaningful insight that can define strategic initiatives.
• Excellent verbal and written communication skills.
• Solid PowerPoint communication skills – distilling complex topics into easy‑to‑digest and meaningful content to deliver key messages to senior stakeholders.

Beneficial:

• Familiarity with CILA‑specific market conditions (sports, leagues, customer preferences, and regulatory environments).
• Experience using collaboration and project management tools such as JIRA, Confluence, or Monday.com.
• Strong interpersonal and communication skills.
• Highly organized, with strong attention to detail and follow‑through.

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like:

• A regular bonus
• Healthcare support
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support, and so much more.

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

EEO Statement

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.