Sports Product Specialist (Basketball & Baseball)

DAZN; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sports media company is seeking a Sports Product Specialist for Basketball & Baseball in Leeds. The role involves testing user experiences, comparing products, and providing feedback to enhance the fan experience. Ideal candidates should have a deep understanding of the sports and a passion for technology. Benefits include generous leave, medical insurance, and flexible working options.

Benefits

25 days’ annual leave

Private medical insurance

Life assurance

Pension contributions up to 5%

Enhanced parental leave

Flexible working opportunities

Qualifications

• Deep passion, knowledge of Basketball & Baseball.
• Experience with digital products and UX is beneficial.
• Excellent feedback writing capabilities.

Responsibilities

• Test user experience for Basketball & Baseball.
• Compare DAZN against competitors.
• Provide structured product feedback.
• Identify friction points in user journeys.
• Document findings and share insights.

Skills

Passion for Basketball & Baseball

Understanding of digital products

Problem-solving ability

Excellent communication skills

Job description

Sports Product Specialist (Basketball & Baseball)

Department: 61-458 - Technology - Live Operations

Employment Type: Fixed Term Contract

Location: UK - Leeds

Description

Why Join DAZN?

DAZN is transforming how fans experience sport. Delivering live and on-demand content from over 300 leagues to millions of users worldwide, we are one of the fastest-growing sports media and technology companies globally.

This role offers the chance to directly influence the quality, feel, and performance of the DAZN product. You will use your deep knowledge of Basketball & Baseball to analyse user journeys, test new features, identify friction points, compare DAZN against competitors, and provide ongoing feedback that improves the end-to-end fan experience.

If you live and breathe Basketball & Baseball, love technology, understand what great digital experiences look like, and want to help shape the product millions of fans use every day — this is the role for you.

The Role

As a Sports Product Specialist – Basketball & Baseball, you will act as DAZN’s dedicated subject‑matter expert for your sport. You will continuously test the DAZN app, monitor content journeys, identify bugs or friction points, analyse competitor platforms, and feed insights directly into our product and engineering teams.

This is a junior–mid level role, but requires strong passion, deep knowledge of the sport, and an eye for detail. You will help ensure DAZN not only delivers stable, high‑quality streams — but also creates a world‑class fan experience aligned to the expectations of Basketball & Baseball audiences globally.

What You’ll Be Doing:

• Test DAZN’s user experience for Basketball & Baseball, monitoring end‑to‑end journeys and identifying UI/UX friction, bugs, latency, or navigation issues.
• Compare DAZN against competitor apps to highlight gaps, strengths, and areas to improve.
• Provide structured, ongoing product feedback from a true fan’s perspective.
• Analyse match/event flows, metadata, scheduling, publishing, and content discoverability.
• Test new product features and updates, validating quality before and after release.
• Identify inconsistencies, broken journeys, or platform issues unique to your sport.
• Document findings clearly and share insights with Product, UX, Engineering, and Operations.
• Review live and non‑live content performance to ensure a polished experience for fans.
• Support development of sport‑specific user journeys, personalisation, and engagement ideas.
• Be an internal ambassador for Basketball & Baseball, bringing fan expectations into every discussion.

What You’ll Bring:

• Deep passion, knowledge, and understanding of Basketball & Baseball—teams, leagues, scheduling, culture, and how fans consume the sport digitally.
• Strong interest in digital products, UX, apps, streaming, or sports technology.
• Ability to spot problems quickly, think critically, and articulate clear product feedback.
• Experience testing apps, content journeys, or digital workflows (desirable but not essential).
• Detail‑oriented mindset with curiosity to explore, compare, and analyse.
• Excellent communication skills for writing clear feedback, reports, and issue summaries.
• Ability to work collaboratively across Product, Tech, UX, and Operations.
• Comfort working flexible hours around major sporting events when needed.

Benefits

Benefits include access to DAZN, 25 days’ annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family‑friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.