Speech and Language Therapy Services Manager

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 45,000 - 60,000; Full time

Job summary

An NHS healthcare provider in Norwich is seeking a Speech and Language Therapy Service Manager to lead and develop the Speech and Language Therapy services, ensuring compliance and integration of clinical operational strategies. The role requires strong leadership and strategic planning capabilities, with added benefits like flexible working hours and career development support.

Benefits

Flexible working hours

Free 24-hour confidential counselling support

On-site nursery and cafes with staff discounts

Career development support

Salary sacrifice schemes

Wagestream access to earned pay

Qualifications

• Accountability for performance, finance, quality, safety, risk, and patient experience.
• Leadership in Speech and Language Therapy across the Care Group and Trust.
• Compliance with regulatory guidance and external initiatives.

Responsibilities

• Provide leadership to the Speech and Language Therapy profession.
• Solve complex operational issues while meeting targets.
• Integrate local and national initiatives into practice.
• Maintain compliance with Trust and departmental policies.
• Plan, develop, and evaluate Speech and Language Therapy services.

Job description

Overview

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust. The Speech and Language Therapy Service Manager will be a key member of the Care Group F's Senior Leadership Team, accountable for performance, finance, quality, safety, risk and patient experience.

Responsibilities

• Work alongside the Therapies senior leadership team and provide comprehensive professional leadership to the Speech and Language Therapy profession across the Care Group and Trust.
• Function at a senior level, proactively solving complex operational issues within agreed objectives, targets and resource constraints.
• Implement patient‑centred clinical operational strategy, ensuring regulatory compliance and collaboration with external bodies such as commissioners.
• Promote Speech and Language Therapy services and integrate local and national initiatives (e.g., NICE Guidelines) into practice.
• Write and review profession‑specific policies, guidelines and Standards of Practice; ensure annual updates of operational policy and SOPs.
• Ensure departmental policies and procedures are reviewed and updated annually, and that patient leaflets are managed through the Patient Information Forum.
• Maintain compliance with Trust and departmental policies, including Health and Safety legislation and incident reporting.
• Operate operationally within financial, staffing and resource parameters, focusing on service‑led delivery.
• Plan, develop, coordinate, monitor and evaluate Speech and Language Therapy services in line with the Trust Strategy.
• Lead workforce review and programme to meet patient needs and resource availability.
• Support the Chief of Division and Divisional Operations Director in aligning the Service with Division business objectives.
• Collaborate with other Therapy Services Managers to develop a coordinated therapy provision model.
• Develop profession‑specific business cases, SLAs and contracts for services provided within and outside the Trust.
• Contribute to Trust‑wide business cases involving Speech and Language Therapy input.
• Collect, collate and analyse data for operational management and strategic planning.
• Represent the service at Trust meetings, local CCG meetings and other relevant external meetings.

Benefits

• Flexible working hours
• Free 24‑hour confidential counselling support
• On‑site nursery and on‑site cafes offering staff discounts
• Support in career development and flexible staff bank
• Salary sacrifice schemes including lease cars, Cycle to Work and home electronics
• Wagestream – access up to 40% of pay as you earn it

Please refer to the full Job Description for the specification of responsibilities and requirements. This advert closes on Monday 24 Nov 2025.