Specialist, Office & Operations Support

OSTTRA; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global information provider is seeking a Specialist Office & Operations Support in Manchester. The ideal candidate has over 4 years of experience in office administration and is skilled in communication and organization. Your responsibilities will include improving employee engagement, managing visitor access, and handling office logistics. A competitive salary and excellent benefits are offered, reflecting a commitment to employee well-being.

Benefits

Health care coverage

Generous time off

Career development resources

Qualifications

• 4 years experience in office administration and executive support.
• Polished and composed, able to work independently in a fast-paced environment.
• Skilled at reprioritising tasks while maintaining a positive approach.

Responsibilities

• Partner with site leadership to improve employee engagement.
• Assist with budget planning for social engagement initiatives.
• Serve as a primary contact for visitors and manage office queries.

Skills

Exceptional communication skills

Organizational skills

Problem-solving abilities

Ability to work independently

Proactive approach

Tools

MS Office

Concur

Zoom

Job description

About the Role :

Grade Level (for internal use) : 08

S&P Global Market Intelligence

The Role :

We are seeking a self‑motivated proactive and highly organized individual with exceptional problem‑solving abilities and a strong commitment to delivering outstanding customer service to join our team as Specialist Office & Operations Support.

As part of the S&P Global Market Intelligence (MI) Executive & Operations Support (EOS) organization you will play a pivotal role in creating a seamless experience for employees and visitors at our Manchester office. This position offers a dynamic blend of office administration, operational coordination and executive support providing variety and impact in a fast‑paced collaborative environment.

The Team :

The Executive & Operations Support team delivers exceptional customer service to senior leadership while providing essential operational support to employees across our global offices. We act as a strategic partner ensuring alignment between S&P Global employees and the organization’s overarching goals. Our focus is on enabling efficiency, fostering collaboration and driving excellence in every interaction.

Key Responsibilities :

• Office & Operations Support :
  • Partner with site leadership, Facilities and IT to deliver initiatives that improve employee engagement and collaboration. Organise town halls, divisional events and office activities including meetings, social gatherings and special occasions. Generate creative ideas to keep engagement initiatives fresh and motivating.
  • Assist with social engagement budget planning and provide cost‑effective options to ensure events remain within guidelines.
  • Engage with the building management company and wider stakeholder community for property‑organised events/visits.
  • Act as a primary contact for internal and external visitors. Manage some travel arrangements, office access and agenda planning. Oversee client meeting room bookings and support all aspects of meetings and event catering logistics, materials, AV / Zoom setup, room configuration and visitor hosting.
  • Serve as the first point of contact for general office queries (e.g. desk bookings, printing). Maintain strong working knowledge of conference room technology to provide basic IT support and troubleshoot common issues in collaboration with AV and IT teams.
  • Support processes for new hires, transfers and leavers including staff access cards, T&E corporate credit cards, mobile phones and other essential guidance.
  • Work closely with internal departments to align stakeholder expectations, coordinate resources and optimise workflows for timely delivery of commitments.
  • Build and maintain strong relationships across the EOS team and wider organization to ensure effective collaboration.
  • Be ready to provide virtual support to MI staff members in the EMEA region as needed.
  • Some local / regional travel may be required.
• Executive Support :
  • Co‑ordinate complex calendars and schedules to ensure pro‑active and effective time management and prioritisation of engagements.
  • Arrange complex international travel within policy including visas and detailed itineraries.
  • Work collaboratively with internal stakeholders to establish clear expectations and ensure all deliverables are completed on time. Provide regular status updates as required.
  • Process expenses promptly and ensure all system approvals are completed. Maintain accurate and relevant workflow procedures.
  • Managing specific project tasks as required.
  • Working closely with other EAs providing cover and other administrative duties as required.

What We’re Looking For :

• 4 years experience in office administration and executive support.
• Polished and composed, able to work independently in a fast‑paced dynamic environment. Skilled at reprioritising tasks while maintaining a positive and proactive approach.
• Exceptional communication, organisational and time‑management skills with the ability to coordinate effectively across teams and individuals.
• Strong capability and enthusiasm for managing multiple tasks, events and projects in a fast‑paced setting often across different time zones.
• Comfortable handling sensitive topics and confidential information with discretion.
• Excellent collaborative skills with the ability to anticipate emerging issues and plan proactively for success.
• Advanced working knowledge of MS Office is essential along with confidence in using systems such as Concur and Zoom.
• Committed to fostering an inclusive environment and valuing diverse perspectives.
• Minimum of 23 days per week in the office with flexibility for additional days as required by the business.
• Working Hours : 9am‑5pm UK Time

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence and make decisions with conviction.

For more information visit In It For You.

Our Mission :

Advancing Essential Intelligence.

Our People :

We’re more than 35,000 strong worldwide and are able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us, finding new ways to measure sustainability, to analyse energy transition across the supply chain, to build workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity – Discovery – Partnership

Throughout our history the world’s leading organisations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

• Health & Wellness : Health care coverage designed for the mind and body.
• Flexible Downtime : Generous time off helps keep you energized for your time on.
• Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education programme with a company‑matched student loan contribution and financial wellness programmes.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones too with some best‑in‑class benefits for families.
• Beyond the Basics : From retail discounts to referral incentive awards, small perks can make a big difference.

For more information on benefits by country visit Hiring and Opportunity at S&P Global.

Recruitment Fraud Alert :

If you receive an email from a domain or any other regionally based domain it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre‑employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to : and your request will be forwarded to the appropriate person.

US Candidates Only :

EEO is the Law. Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Administrative Support (EEO-2 Job Categories-United States of America) CORSVC502 - Middle Administrative Support (EEO Job Group).

Employment Type : Full‑Time

Experience : Years

Vacancy : 1