Specialist, Marketing & Commercial Process Improvement

McLaren Racing Ltd; Woking; On-site; GBP 60,000 - 85,000; Full time

Job summary

McLaren Racing Ltd is seeking a Specialist, Marketing & Commercial Process Improvement to lead end-to-end process enhancements within Marketing & Commercial. You will support the MarCom transformation programme and design, document and implement clear processes across McLaren Racing.

You will analyse current ways of working, identify opportunities and deliver defined improvement initiatives, partnering with subject matter experts and stakeholders, using data, automation and AI to reduce

Qualifications

• Experience in improving business processes in a fast-paced environment with strong process mapping, analysis and documentation skills.
• Proactive self-starter with end-to-end process mindset and a technology/data-led approach.
• Excellent communication and relationship-building skills across teams.

Responsibilities

• Analyse and document end-to-end Marketing & Commercial processes, identifying pain points, inefficiencies and opportunities for improvement.
• Investigate root causes and help create practical, business-focused solutions that improve performance and clarity.
• Design and implement future-state processes in partnership with subject matter experts and stakeholders.
• Support workshops, requirements gathering, testing and implementation activities across transformation initiatives.
• Deliver workflow simplification and improvement opportunities, including the use of data, automation and AI to reduce manual effort.
• Help establish process governance, ownership, decision rights and sustainable ways of working.
• Work across Marketing & Commercial, MarCom Technology and wider McLaren teams to align processes, systems and data.

Skills

Process mapping

Data-driven

Stakeholder management

Automation/AI

Tools

Workflow tools

AI platforms

Job description

Specialist, Marketing & Commercial Process Improvement

• Full-time

High performance isn't a given. It's built on standards.
Standards that have driven McLaren for over 60 years.
And if you're ready for the challenge, that standard is yours to own.
Burning enthusiasm. Constant improvement. The thrill in the pursuit of better.
That's how we build a legacy. And how you build a career here.
Because racing isn't just something we do. It's who we are.
We are racers.
Are you?

The Role

As Specialist, MarCom Process Improvement, you will play a key role in improving how Marketing & Commercial operates by supporting the delivery of the MarCom transformation programme and helping design, document and implement clear, effective end-to-end processes across McLaren Racing.

Working closely with the Lead, MarCom Process Improvement, you will analyse current ways of working, identify improvement opportunities and design future-state processes that reduce friction and improve the use of data, technology, automation and AI. You will independently deliver defined improvement initiatives while supporting larger transformation programmes.

Key Responsibilities

• Analyse and document end-to-end Marketing & Commercial processes, identifying pain points, inefficiencies and opportunities for improvement.
• Investigate root causes and help create practical, business-focused solutions that improve performance and clarity.
• Design and implement future-state processes in partnership with subject matter experts and stakeholders.
• Support workshops, requirements gathering, testing and implementation activities across transformation initiatives.
• Deliver workflow simplification and improvement opportunities, including the use of data, automation and AI to reduce manual effort.
• Help establish process governance, ownership, decision rights and sustainable ways of working.
• Work across Marketing & Commercial, MarCom Technology and wider McLaren teams to align processes, systems and data.
• Promote a culture of continuous improvement through effective documentation, measurement and process review practices.

About You

You will have experience improving business processes within a complex and fast-paced environment, supported by strong process mapping, analysis and documentation capabilities. You will be comfortable gathering requirements, facilitating workshops and translating findings into practical improvements.

You are a proactive self-starter with an end-to-end process mindset, a technology and data-led approach, and a passion for continuous improvement. Strong communication and relationship-building skills will enable you to work effectively across different teams and drive sustainable change. Experience with process improvement, workflow tools, automation or AI-enabled initiatives will be highly valued.

Success in racing comes from bringing together talented people with different skills, perspectives and experiences. We’re committed to building an inclusive environment where everyone feels supported and empowered to deliver their best work.

Every role has the potential to drive high performance. You’ll be part of a team united by a shared ambition to push boundaries and embody our racing mindset. We invest in our people through opportunities to develop and grow, creating an environment where individuals and teams can thrive.
Alongside a range of wellbeing initiatives and development opportunities, we’re committed to helping you build a rewarding career and make your mark at McLaren Racing.