Specialist Family Support Worker | Norfolk Community Health and Care NHS Trust

Norfolk Community Health and Care NHS Trust; Great Yarmouth; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare organization in Great Yarmouth is seeking a compassionate Band 4 Specialist Family Support Worker for part-time work. Join our multidisciplinary team to support children aged 4-18 with learning disabilities. Responsibilities include assessment, implementation of intervention plans, and collaborative work with families and external agencies. The ideal candidate has experience with children in challenging circumstances and values child-centered care. Flexible working options are available, promoting a supportive environment for all team members.

Benefits

Flexible working hours

Supportive team environment

Professional development opportunities

Qualifications

• Experience of working directly with children who have learning disabilities.
• Ability to form good relationships under stressful circumstances.
• Commitment to personal and professional development.

Responsibilities

• Assist in assessing children's complex needs.
• Implement individual intervention plans for children and families.
• Record and report on assessments and interventions accurately.
• Work jointly with other organisations to provide support.

Skills

Experience with children and young people

Strong communication skills

Ability to work collaboratively

Compassionate and caring nature

Knowledge of learning disabilities

Education

Relevant degree or qualification in health/social care

Job description

We are seeking a compassionate, innovative, and enthusiastic Band 4 Specialist Family Support Worker to join our ‘Outstanding’ community Children’s and Young People’s Specialist services. You would be joining a friendly and supportive specialist multidisciplinary team and would contribute to the development within our Learning Disability Child and Adolescent Mental Health Service (Starfish).

The Starfish Team offers assessment and intervention for young people of school age (4-18 years) with a diagnosed learning disability who are experiencing significant behavioural and/or mental health difficulties.

The post is part time (30 hours per week), and will be based at Little Acorns, Great Yarmouth, but working across Norfolk, including Kings Lynn and Norwich. The Starfish team covers a large geographical area, so it is essential that you can drive and have access to a vehicle when pool cars are not available. Flexible working is supported and includes agile/home working where relevant.

The postholder will be a core member of the team, implementing interventions for children and young people in a range of settings, under the supervision of the Clinical Lead and other clinicians within the Starfish team. The postholder will support other team members within their clinical roles and will work collaboratively with the team and wider professionals and agencies.

We are looking for someone who has experience of working directly with children and young people who have a learning disability and is able to work effectively within a specialist team. You will need to be able to form good relationships with children, their families and colleagues often when things are very stressful.

We are seeking a candidate who is passionate, child centered and family focused and who values the rights and the strengths of children and young people and their families.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

We would love to hear from candidates who have a passion for working with children and young people with Learning Disabilities. We encourage informal visits and discussion prior to application.

Find out more about working for our organisation here: https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Clinical

• Assist in the assessment of children’s complex needs as a member of the multi-disciplinary team.
• Implement individual intervention plans to children, families and support services as directed by a senior member of the team.
• Work autonomously without senior staff present, following therapy programmes and guidance provided by qualified staff.
• Record and report accurately and fully on assessments and interventions undertaken; monitor child’s progress and alert qualified staff to the need to change therapy input.
• Communicate relevant information to all involved parties during and following assessment and intervention.
• Provide formal and individual advice, support and consultation to families and services as directed by senior members of the team.
• Work jointly with other organisations to provide parenting support and group work services, under supervision and in accordance with local priorities and need.
• Attend child review meetings and contribute verbally and through written reports.
• Develop good working relations with colleagues and staff in statutory and voluntary agencies.
• Use appropriate communication strategies with children with communication difficulties and/or sensory difficulties.
• Work with families of children with severe challenging behaviour with or without underlying mental health needs.
• Deliver training to staff in settings and to families, as directed by Clinical Lead.

Professional

• Encourage, develop and maintain good working relationships with colleagues, parents and others involved in working with children with challenging behaviour.
• Actively participate in the development of the Starfish service and encourage ‘Best Practice’ amongst wider Children with disabilities teams locally.
• Maintain accurate, contemporaneous records in keeping with NCH&C protocols and security policies.
• Identify and request sufficient time to continue personal/professional development.

Organisational

• Provide annual, monthly, weekly returns as required.
• Manage diary in context of travelling to cover large mix of rural and urban populations.
• Report workload pressures appropriately.
• Effectively engage in group work activities with colleagues.
• Regularly visit children and families in their own homes, frequently as Lone Worker.
• Participate in annual appraisal.
• Attend all mandatory training.
• Participate in staff development and training as appropriate and use supervision to promote personal/professional development.

This advert closes on Monday 5 Jan 2026