Specialist Asset Protection

Ahold Delhaize; Salisbury; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading retail company in the United Kingdom seeks a dedicated professional to oversee internal investigations and implement policies concerning theft and security. This role requires you to educate retail associates, provide leadership, and handle critical incidents. The ideal candidate will have significant experience in retail management and asset protection, along with relevant qualifications like a Wicklander-Zulawski certificate. A flexible schedule and the ability to travel are essential for this position.

Qualifications

• Wicklander-Zulawski certificate of training is required.
• 2 years of retail management experience is essential.
• 2 years of multi-unit Loss Prevention / Asset Protection experience in retail is necessary.

Responsibilities

• Oversee internal investigations and implement company policies.
• Educate retail associates on Shrink, Food Safety, and Security.
• Provide leadership and coaching in Security and Workplace Safety.

Skills

Public speaking and presentation

Critical & analytical thinking

Leading without authority

Interviews and investigations

De-escalation

Social Engineering

Education

Bachelors Degree or related equivalent experience

Tools

Microsoft Office Suite

Job description

At Food Lion Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion and in return we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.

Position Summary

This role oversees and conducts internal investigations and assists in the implementation and communication of company policies and procedures related to internal & external theft / fraud safety and security. The incumbent will also support and educate retail associates related to Shrink, Food Safety, Workplace Safety and Front-End initiatives. These individuals play leadership roles when critical incidents and workplace violence occur including taking ownership of a retail location immediately following a critical incident.

Principle Duties and Responsibilities

• Provide leadership and coaching to retail in the areas of: Security, Shrink, Food Safety, Workplace Safety
• Maintain industry-standard interviewing skills to include telephone and virtual interviewing.
• Investigating internal and external theft / fraud
• Case building through the collection of all necessary evidence timely and detailed documentation for all investigations
• Establish contacts and working relationships with various law enforcement agencies, retail partners and customers while raising awareness regarding internal and external theft / fraud.
• Represent the company in court as required and remember the importance of protecting the Brand.
• Fulfill requests for video and transaction data for law enforcement and state agencies.
• Knowledge of applicable federal, state and local regulations and industry best practices related to criminal charges and their applicability to internal and external cases.
• Conduct store visits to ensure standards in the areas of physical security, shrink and cash loss with outstanding execution and consistent delivery of our strategy.
• Trusted reliable expert who takes a leadership role when critical incidents and workplace violence occur. This includes taking ownership of a retail location immediately following a critical incident.
• Subject matter expertise in the areas of physical security, associate safety, social engineering, de-escalation and relationships to civic partners
• Special projects and other duties as assigned by Asset Protection Manager in support of retail.

Basic Qualification

• Wicklander-Zulawski certificate of training.
• Proficiency in Microsoft Office Suite.
• Ability to work flexible schedules and respond to incidents.

Preferred Qualification

• College Degree in related field of study or business.
• Certified Forensic Interviewer (CFI) designation.
• Investigations and case management.

Education

• Bachelors Degree or related equivalent experience

Experience

• 2 years of retail management experience.
• 2 years of multi-unit Loss Prevention / Asset Protection experience in retail.

Skills & Abilities

• Public speaking and presentation
• Critical & analytical thinking
• Leading without authority
• Interviews and investigations (to include all means of gathering evidence)
• De-escalation
• Social Engineering

Travel

• 50% - 75%
• Ability to travel on short notice.
• Flexible schedule to include overnight.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression, or any other characteristic protected by law.

If you have a disability and require assistance in the application process please contact our Recruiting Department.