Specialist Abuse Support Manager

Red Snapper Recruitment Limited; Tyseley; On-site; GBP 34,000 - 40,000; Full time

Job summary

A dedicated recruitment agency in the UK is seeking a Specialist Abuse Support Manager to lead a team supporting male victims of interpersonal abuse. The successful candidate will manage complex cases, establish partnerships, and promote trauma-informed support. Essential qualifications include Level 3 in Health and social care and experience in safeguarding. This role offers a salary ranging from £34,946 to £39,863, along with the opportunity to make a significant impact on the lives of vulnerable individuals.

Benefits

Refer A Friend bonus scheme

Qualifications

• Experience managing or supervising support teams.
• Strong understanding of safeguarding, risk management, and trauma-informed approaches.
• Proven ability to manage caseloads and coordinate multi-agency work.

Responsibilities

• Lead a team of specialist male abuse advocates to deliver high-quality services.
• Oversee complex casework, ensuring safeguarding standards.
• Build relationships with local partners and represent service at meetings.

Skills

Empathy

Leadership

Communication

Organisational skills

Education

Level 3 qualification or equivalent in Health and social care

GCSEs English and Mathematics – Grade C or above

Job description

Specialist Abuse Support Manager

📍 Location: Sandwell based, covering the Black Country

💼 Salary: £34,946 - £39,863 (dependent on experience and qualifications)

🕓 Hours: 37.5 hours per week (Monday-Friday, 9am-5pm) (some flexibility and occasional out-of-hours work required)

🚗 Travel required across the Black Country therefore you must be able to drive

Open to both male and female applicants passionate about improving support for male survivors.

About the Role

We're looking for a compassionate, proactive Specialist Abuse Support Manager to lead a dedicated team supporting male victims of interpersonal abuse across the Black Country. This is a vital frontline management role, providing trauma-informed support to men affected by domestic abuse, sexual violence, stalking, honour‑based abuse, forced marriage, and other forms of interpersonal violence. You'll shape the service's ongoing development, strengthen partnerships, and ensure that the voices of male survivors are at the heart of everything we do.

Key Responsibilities

• Lead and support a team of specialist male abuse advocates to deliver high‑quality, needs‑led services.
• Oversee complex casework, ensuring safeguarding standards, accurate risk assessments, and effective safety planning.
• Build strong relationships with local partners, representing the service at multi‑agency meetings (MARAC, MASH, etc.).
• Drive the ongoing growth and development of the service – identifying new opportunities, partnerships, and funding streams.
• Monitor performance against KPIs, prepare reports, and contribute to service audits and quality standards (e.g. Lime Culture).
• Develop awareness campaigns and training to challenge stigma and encourage more men to access support.
• Embed lived experience and survivor involvement within service design and delivery.

About You

You'll be an empathetic, resilient leader with a strong understanding of interpersonal abuse and its impact on men. You'll have experience managing or supervising support teams, working within safeguarding frameworks, and advocating for vulnerable people with complex needs.

Essential Experience

• Educated to minimum Level 3 or equivalent, with a good level of experience in Health and social care.
• GCSEs English and Mathematics – Grade C or above.
• Experience supporting adults affected by domestic or sexual abuse, or working in a related field (e.g. mental health, substance misuse, homelessness).
• Strong understanding of safeguarding, risk management, and trauma‑informed approaches.
• Experience managing a caseload (using a SMART approach).
• Experience of supervision or management of people.
• Proven ability to manage caseloads, coordinate multi‑agency work, and write concise reports.
• Excellent communication, leadership, and organisational skills.

Desirable

• IDVA/ISVA qualification.
• Experience in service development, contract delivery, or performance monitoring.
• Experience delivering training or awareness sessions.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

The Red Snapper Recruitment Group is an equal opportunities employer.