SPAR Moorclose - Retail Assistant

James-Hall-; Workington; On-site; GBP 19,000 - 22,000; Full time

Job summary

James-Hall- in Workington is seeking a Multi-Skilled Retail Assistant to support both the shop floor and our food-to-go offering. You’ll help serve customers at the till, prepare fresh hot food in the kitchen, and support the deli counter to deliver a great in-store experience.

This role is varied and fast-paced, requiring you to keep shelves stocked, food fresh, and displays inviting while following food safety and health & safety procedures.

Qualifications

• Customer-focused with a friendly, approachable manner.
• Enthusiastic, reliable and willing to learn.
• Willing to work across different areas of the store.
• Able to work in a busy environment and adapt to priorities.
• Strong team player with a positive attitude.
• Committed to high standards of cleanliness and food safety.
• Retail or food preparation experience beneficial but not essential.

Responsibilities

• Deliver excellent customer service across the store, including till operation.
• Preparing and cooking hot food products in line with company standards.
• Serving customers at hot food or deli counters in a friendly and professional way.
• Replenishing stock and maintaining availability across the shop floor.
• Keeping displays, counters, and food areas clean, stocked, and visually appealing.
• Following food safety, hygiene, and health & safety procedures at all times.
• Supporting with deliveries, stock rotation, and reducing waste.
• Working as part of the wider store team to keep everything running smoothly.

Skills

Customer service

Food preparation

Till operation

Food safety

Team player

Adaptable

Positive attitude

Job description

Contract Type: Permanent/ Full time

Hours of work: 39 hours per week

About the Role

As a Multi-Skilled Retail Assistant, you’ll be an essential part of both the shop floor and our food-to-go offering. From serving customers on the till to preparing fresh hot food in the kitchen or supporting the deli counter, you’ll help deliver a great all-round experience in store.

This is a varied and fast-paced role where you’ll support different areas of the business, ensuring shelves are stocked, food is fresh and ready, and every customer leaves satisfied.

Here’s What You Can Expect to be Doing

You’ll be involved in a mix of retail and food preparation duties, including:

• Delivering excellent customer service across the store, including till operation
• Preparing and cooking hot food products in line with company standards
• Serving customers at hot food or deli counters in a friendly and professional way
• Replenishing stock and maintaining availability across the shop floor
• Keeping displays, counters, and food areas clean, stocked, and visually appealing
• Following food safety, hygiene, and health & safety procedures at all times
• Supporting with deliveries, stock rotation, and reducing waste
• Working as part of the wider store team to keep everything running smoothly

A Few Things About You

We’re looking for someone who is just as comfortable helping a customer on the shop floor as they are preparing food behind the scenes. You should be:

• Customer-focused with a friendly and approachable manner
• Enthusiastic, reliable, and willing to learn new skills
• Comfortable working across different areas of the store
• Able to work in a busy environment and adapt to changing priorities
• A strong team player with a positive attitude
• Committed to maintaining high standards of cleanliness and food safety
• Previous experience in retail or food preparation is beneficial but not essential