SPAR Eston - Retail Assistant Multi

James Hall & Co Ltd; Tees Valley; On-site; GBP 12,000 - 17,000; Part time

Job summary

James Hall & Co Ltd is seeking a Multi-Skilled Retail Assistant for a part-time, temporary role in Tees Valley. You will work across the shop floor and our food-to-go offering, serving customers, preparing hot food, and supporting deli and kitchen duties to ensure fresh, high-quality service.

The role is fast-paced, involves stock replenishment and cleanliness, and requires a positive, adaptable team player with a focus on food safety and customer satisfaction.

Qualifications

• Customer-focused with a friendly and approachable manner.
• Willing to learn new skills and adapt to different areas.
• Experience in retail or food preparation is beneficial but not essential.
• Comfortable working in a busy environment and across store areas.

Responsibilities

• Deliver excellent customer service across the store, including till operation.
• Prepare and cook hot food products in line with company standards.
• Serve customers at hot food or deli counters in a friendly and professional way.
• Replenish stock and maintain availability across the shop floor.
• Keep displays, counters, and food areas clean, stocked, and visually appealing.
• Follow food safety, hygiene, and health & safety procedures at all times.
• Support with deliveries, stock rotation, and reducing waste.
• Work as part of the wider store team to keep everything running smoothly.

Skills

Customer service

Till operation

Food preparation

Teamwork

Job description

Contract Type: Temp - Part time

Hours of work: 12 hours per week

About the Role

As a Multi-Skilled Retail Assistant, you’ll be an essential part of both the shop floor and our food-to-go offering. From serving customers on the till to preparing fresh hot food in the kitchen or supporting the deli counter, you’ll help deliver a great all-round experience in store.

This is a varied and fast-paced role where you’ll support different areas of the business, ensuring shelves are stocked, food is fresh and ready, and every customer leaves satisfied.

Here’s What You Can Expect to be Doing

You’ll be involved in a mix of retail and food preparation duties, including:

• Delivering excellent customer service across the store, including till operation
• Preparing and cooking hot food products in line with company standards
• Serving customers at hot food or deli counters in a friendly and professional way
• Replenishing stock and maintaining availability across the shop floor
• Keeping displays, counters, and food areas clean, stocked, and visually appealing
• Following food safety, hygiene, and health & safety procedures at all times
• Supporting with deliveries, stock rotation, and reducing waste
• Working as part of the wider store team to keep everything running smoothly

A Few Things About You

We’re looking for someone who is just as comfortable helping a customer on the shop floor as they are preparing food behind the scenes. You should be:

• Customer-focused with a friendly and approachable manner
• Enthusiastic, reliable, and willing to learn new skills
• Comfortable working across different areas of the store
• Able to work in a busy environment and adapt to changing priorities
• A strong team player with a positive attitude
• Committed to maintaining high standards of cleanliness and food safety
• Previous experience in retail or food preparation is beneficial but not essential