Spanish speaking Customer Care

French Selection UK; Croydon; On-site; GBP 22,000 - 27,000; Full time

Job summary

An established recruitment firm is seeking a Spanish speaking Customer Care representative in Croydon. The ideal candidate will provide professional customer support, ensure compliance with regulations, and manage data efficiently. Strong fluency in both Spanish and English is required, along with excellent communication skills. This position offers a salary of up to £27,000 depending on experience.

Qualifications

• Candidate must be fluent in Spanish both written and verbally.
• Strong communication skills in English essential.
• Empathetic and self-motivated with attention to detail.

Responsibilities

• Answer telephone calls from customers and assist them.
• Occasionally meet customers face to face.
• Ensure compliance with country regulations.
• Manage data input and update the database.
• Make external visits as required.

Skills

Fluent in Spanish (written and verbal)

Excellent communication skills in English and Spanish

Attention to detail

Job description

Very well-established company with an international presence

Spanish speaking Customer Care
Location: Croydon
Salary: Up to £27,000 Depending on experience
Ref: 1201ES

Main duties: Offer support to customers while managing the service offered to them

The Role

• Answer telephone calls from customers and assist them in an efficient and professional manner
• Occasionally meet customers face to face
• Ensure compliance with country regulations
• Data inputting and ensuring the database is kept updated
• External visits as and when required

Candidate's Profile

• Fluent in Spanish (both written and verbally) – Required
• Excellent communication skills both in English and Spanish
• Flexible to work occasional weekends and late shifts
• Empathetic candidate with the ability to stay self-motivated and positive
• Strong attention to detail