Spanish speaking Customer Care

French Selection; Croydon; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading recruitment consultancy in the UK is seeking a Spanish speaking Customer Care representative in Croydon. The role involves providing customer support, managing calls, and ensuring compliance with regulations. Candidates must be fluent in Spanish and have excellent communication skills in both English and Spanish. Flexible availability is required, including late shifts. Competitive salary offers up to £27,000 depending on experience.

Qualifications

• Fluent in Spanish is a must.
• Excellent communication skills in both languages.
• Flexible for occasional late shifts.

Responsibilities

• Answer customer calls and assist professionally.
• Occasional face-to-face meetings with customers.
• Ensure compliance with regulations.
• Manage data input and maintain the database.

Skills

Fluent in Spanish (written and verbally)

Excellent communication skills in English and Spanish

Strong attention to detail

Empathy and self-motivation

Job description

FRENCH SELECTION (FS)

Spanish speaking Customer Care

Location: Croydon

Salary: Up to £27,000 Depending on experience

Ref : 1201ES

To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference : 1201ES

The Company : Very well-established company with an international presence

Main duties :

• Offer support to customers while managing the service offered to them

The Role

• Answer telephone calls from customers and assist them in an efficient and professional manner
• Occasionally meet customers face to face
• Ensure compliance with country regulations
• Data inputting and ensuring the database is kept updated
• External visits as and when required

The Candidate

• Fluent in Spanish (both written and verbally) - Required
• Excellent communication skills both in English and Spanish
• Flexible to work occasional weekends and late shifts
• Empathetic candidate with the ability to stay self-motivated and positive
• Strong attention to detail

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic