Spanish Customer Service Advisor

Express Recruitment; Nottingham; Hybrid; GBP 24,000; Full time

Job summary

An established Nottingham-based brand is seeking a Spanish Speaking Customer Service Advisor to join their expanding team. The ideal candidate will be fluent in Spanish and English, possess a professional telephone manner, and have strong IT skills. This role offers a salary of approximately £24,000, excellent career progression opportunities, and a hybrid working policy. Benefits include a casual dress code and enhanced product discounts.

Benefits

Casual dress code

Enhanced discounts off products seasonally

Career progression

City centre location

Qualifications

• Fluent in both Spanish and English is essential.
• Professional telephone manner and communication skills are essential.
• Experience in a telephone-based customer service role is highly advantageous.
• Strong IT skills, confident with MS Office functions.
• Ability to work under pressure and remain calm during busy periods.

Responsibilities

• Resolve customer enquiries via telephone and email.
• Work closely with colleagues to efficiently resolve queries.
• Support with general administration tasks as required.
• Contribute to the overall effectiveness of the ordering CRM system.
• Manage stock and ordering online systems.

Skills

Fluent in Spanish

Fluent in English

Professional telephone manner

Strong IT skills

Experience in customer service

Job description

Express Recruitment are currently recruiting for an established, renowned Nottingham-based brand who are seeking a Spanish Speaking Customer Service Advisor to join their expanding team.

Our client is offering a fantastic starting basic salary of c£24,000 D.O.E. They offer a great career progression opportunity with this role and training will also be provided within a supportive culture.

You will have a full hybrid working policy within your contract for flexibility in the workplace.

The role offers a stepping stone into the fashion industry and includes some fantastic benefits.

• Casual dress code
• Enhanced discounts off products seasonally
• Career progression and city centre location
• Resolve customer enquiries via telephone and email
• Work closely with colleagues to resolve every query quickly and efficiently
• Support with general administration tasks as required
• Contribute to the overall effectiveness of the ordering CRM system
• Managing stock and ordering online systems

Skills & Experience

• Fluent in Spanish and English essential
• Professional telephone manner and communication skills essential
• Experience in a specific telephone-based customer service role highly advantageous
• Strong IT skills, confident with MS office functions
• Ability to work under pressure, must remain calm during busy periods

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.

Hours: Monday – Friday

Salary: c£24,000 per annum, D.O.E

Location: Nottingham

Job Type: Permanent