Space and Facilities Assistant (Part-Time) (2 POSTS)

University of Liverpool; Liverpool; On-site; GBP 23,000 - 26,000; Part time

Job summary

A public research university in Liverpool is seeking a dedicated Space and Facilities Assistant to join their Customer Experience Team in Libraries. This part-time role involves contributing to the development of safe, comfortable, and user-friendly library spaces while providing excellent customer service. Responsibilities include monitoring safety, coordinating with external contractors, and handling fire safety protocols. Candidates should exhibit effective communication and an eagerness to engage with the library community.

Responsibilities

• Contribute to the development of all library spaces to enhance the user experience and maintain a safe environment.
• Communicate effectively with all colleagues to ensure a consistent service delivery.
• Participate in relevant training including Manual Handling and First Aid.
• Patrol public areas of the library to ensure appropriate use of facilities and equipment.
• Monitor the safety of the building and report any health and safety issues.
• Act as a point of contact for external contractors to support building works.
• Prepare spaces and furniture for meetings and events.
• Respond to fire alarm activations and take appropriate action.
• Carry out fire system tests and maintain fire records.
• Open and close library buildings, ensuring appropriate alarm systems are set.
• Liaise with other departments and external agencies for safety.
• Monitor printers and photocopiers, checking stock of paper.

Job description

As Space and Facilities Assistant, you will join a welcoming, high-performing team to provide a customer focused, high-quality service and environment to library users.

This is a key, hands-on role undertaking a range of duties to maintain a safe and comfortable environment in our library buildings.

You will play an active part in contributing to the development of student focused services and spaces as part of our front-line team.

Responsibilities

• Contribute to the development of all library spaces to enhance the user experience and maintain a safe environment.
• Communicate effectively with all colleagues across various shift patterns to ensure a consistent service delivery and a safe working environment and facilities.
• Participate in relevant training including Manual Handling, First Aid and Fire Warden responsibilities.
• Patrol all public areas of the library to ensure appropriate use of facilities and equipment, follow-up building and maintenance issues and help to maintain a safe, clean and tidy environment.
• Monitor the safety of the building and facilities, reporting any health and safety issues.
• Act as a point of contact for external contractors to support building works.
• Prepare spaces and furniture in preparation for meetings and events.
• Respond to and act on fire alarm and exit activations, taking appropriate action.
• Carry out fire system tests, maintain fire records and carry out appropriate checks on fire doors, emergency lighting and fire alarms.
• Open and close library buildings, when necessary, ensuring appropriate alarm systems are set.
• Liaise with other departments and external agencies to help maintain safety and security in library buildings.
• Monitor printers / photocopiers responding to any issues including checking stock of paper.
• Provide excellent customer service and support responding to building and maintenance issues from colleagues and library users.

Grade 3, £23,061 - £25,804 pa (pro rata) Part time NEW It is an exciting time to join Libraries, Museums and Galleries as we are recruiting for our Customer Experience Team in the Libraries.