Spa & Wellness F&B Assistant - Upsell & Service Pro

Champneys Eastwell Manor; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel and spa is seeking a passionate Food & Beverage Assistant in Ashford, United Kingdom. In this full-time role, you will be responsible for maintaining high standards of service and presentation in the food and beverage area. You will offer excellent customer service, take orders, and ensure guests have an exceptional experience. Benefits include health and wellness incentives, discounts on services, and more. A competitive salary of up to £12.21 per hour plus service charge is offered.

Benefits

Health and Wellness incentives

Digital fitness programmes

Discounted stays for friends and family

Complimentary Spa Day after probation

50% discount on Champneys products

Professional Uniform

Discounted health club membership

Qualifications

• Experience in food and beverage service is preferred.
• Ability to communicate clearly and effectively with guests and team members.
• Passion for delivering high-quality service.

Responsibilities

• Ensure the F&B area is well presented and meets guest expectations.
• Provide accurate information on calorific values and menu options.
• Take orders and deliver food and beverages to guests.

Skills

Excellent customer service

Knowledge of dietary needs

Ability to upsell

Job description

A luxury hotel and spa is seeking a passionate Food & Beverage Assistant in Ashford, United Kingdom. In this full-time role, you will be responsible for maintaining high standards of service and presentation in the food and beverage area. You will offer excellent customer service, take orders, and ensure guests have an exceptional experience. Benefits include health and wellness incentives, discounts on services, and more. A competitive salary of up to £12.21 per hour plus service charge is offered.