Spa Therapist - Trump Turnberry - Spa

Trump Turnberry Golf and Spa; Girvan; On-site; GBP 20,000 - 28,000; Full time

Job summary

Trump Turnberry is seeking skilled Spa Therapists to deliver exceptional treatment experiences in line with five-star service standards. Ideal candidates will have a passion for customer care, relevant qualifications, and strong communication skills. Join a legendary team and benefit from excellent employee programs and perks.

Benefits

Subsidised staff accommodation

Meals provided during shifts

Commission on Retail sales

Discounted room rates for employees and family

Access to Spa, Gym, and Golf facilities

Provision of uniforms

Ongoing training and development programs

Qualifications

• Eligible to work within the UK.
• Passionate about providing excellent service.
• Experience in a similar environment preferred.

Responsibilities

• Deliver exceptional treatments to clients according to protocols.
• Conduct in-depth consultations prior to treatments.
• Ensure aftercare recommendations are provided.

Skills

Customer Service

English Communication

Education

HND/SVQ level 3 in Beauty Therapy

Job description

Description

Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team. Positions available on a Full Time, Part Time & Casual Basis.

Position Purpose

Therapists are responsible for delivering exceptional treatments to guests of the spa in line with brand standards, whilst maintaining excellent five-star client care, cleaning standards and grooming. Spa Therapists are also responding to guest needs and recommending suitable products as required.

Key responsibilities in this role will include but not be limited to the following:

• Performs all treatments to an exceptional standard, as per the protocols and standards taught in training, whilst tailoring to the client’s specific needs.
• Updates own knowledge of products and treatment brand standards, outside of formal training by Managers.
• Carries out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified
• Ensures aftercare recommendations are made at the end of every treatment, linking with client concerns

Candidate Requirements:

• Must be eligible to work within the UK.
• Must have strong English communication skills- both written and spoken.
• HND/SVQ level 3 in Beauty Therapy essential.
• Must be passionate about providing excellent customer service to all.
• Previous experience of a role within a similar environment is preferred but not essential

Benefits Include

• Subsidised staff accommodation (if required).
• Access to a meal on duty in the staff canteen.
• Commissionstructureon Retail sales.
  
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Resort Facilities – use of the Spa, Gym and Golf facilities(subject to some restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available.