Spa Therapist - Accommodation Available - Broadway, Worcestershire

The Lygon Arms; Wolverhampton; On-site; GBP 28,000 - 33,000; Full time

Job summary

A luxury hotel in the United Kingdom is seeking a Spa Therapist to deliver exceptional treatments and ensure high standards of client care. Applicants should have a Level 3 Beauty Therapy qualification and at least 2 years of relevant experience. Responsibilities include maintaining client confidentiality, adhering to treatment schedules, and upselling products. Competitive salary and benefits are offered, including staff accommodation and ongoing training opportunities.

Benefits

Annual service charge

Commission on sales

Staff accommodation

Meals included on duty

Employee recognition awards

Cashback healthcare cover

Career development opportunities

Friends and family rates

25% discount on food and beverage

Discount on spa treatments

Refer a friend incentive

Team social events

Qualifications

• Minimum of 2 years of experience in a similar environment, providing high standards of customer service.
• Well-presented appearance and strong organizational skills.

Responsibilities

• Deliver treatments with passion and adhere to time guidelines.
• Maintain a high standard of client care and confidentiality.
• Upsell products during treatments and assist colleagues in other areas.

Skills

Customer service

Product knowledge

Attention to detail

Organizational skills

Teamwork

Education

Level 3 Beauty Therapy qualification

Job description

Spa Therapist - Accommodation Available - Broadway, Worcestershire

Job Type : Full Time

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.

Spa therapist - What's in it for you?

• £28,598.76 per annum (£13.74 per hour) 40 hours per week
• Annual service charge (non-contractual), circa 5k per year
• Commision on sales
• Staff accommodation available (£250.00 per month, inc bills)
• Meals included on duty
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more…

Aim of the Spa Therapist role

As a Spa Therapist, you will provide exceptional treatments to all guests and members, ensuring smooth operations, meticulous record-keeping, and the well-being of clients, all in line with The Lygon Arms’ high standards

Responsibilities of a Spa Therapist

• Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception.
• Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care.
• Demonstrate thorough product knowledge, making the client’s experience educative, therapeutic, and relaxing.
• Confidently upsell products during treatments, sharing your enthusiasm and expertise with clients.
• Show flexibility by assisting colleagues in other areas of the Spa, such as Reception and Changing Rooms, embodying teamwork and adaptability.
• Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals.

Spa Therapist -About you

• Level 3 Beauty Therapy qualification is essential
• Proven experience in delivering high standards of face-to-face customer service and treatments with a minimum of 2 years experience in a similar environment.
• You possess a keen eye for detail, strong organizational skills, and a well-presented appearance.

Join us at The Lygon Arms and be part of a team dedicated to providing an exceptional spa experience!