Spa Therapist

The Belfry Hotel and Resorts; Sutton Coldfield; On-site; GBP 20,000 - 30,000; Full time

Job summary

A luxury hotel and resort in Sutton Coldfield is seeking an experienced Spa Therapist to deliver personalized treatments using top quality products. The ideal candidate holds an NVQ Level 3 and is passionate about providing exceptional service. The role offers training opportunities, wellness benefits, and commission on product sales. Join a supportive team in a beautiful environment.

Benefits

Discounted gym membership

Team social events

Wellness programs

Free meals on shift

Employee Assistance Programme

Live-in accommodation

Relocation bonuses

Qualifications

• Experience in delivering luxurious treatments.
• Passion for client satisfaction.
• Willingness to learn and receive training.

Responsibilities

• Deliver personalized spa treatments to clients.
• Participate in training sessions for product knowledge.
• Support team in maintaining a positive environment.

Skills

Spa therapy experience

Customer service

Team collaboration

Education

NVQ Level 3

Job description

About the role

We have the option for a contracted role or a casual contract, depending on your requirements.

Our Spa Therapists are a lovely supportive team, who are passionate about delivering personalised treatments in beautiful surroundings. We offer a range of ESPA treatments to a diverse mix of clients, and our team love making their experience special. We are looking for someone who will enjoy delivering luxurious and relaxing treatments with a personal touch, using top quality products and ingredients. We also provide up to 12% commission on product sales, as well as running regular product and treatment incentives.

About you

Our ideal candidate will be an experienced Spa Therapist, although we can offer training and support for newly qualified Therapists. You will need to hold an NVQ Level 3. All Spa Therapists are given essentials ESPA training with our in-house ESPA trainer, as well as Advanced ESPA training which is run by our ESPA supplier and therapists will be given ORLY training.

Belfry Benefits

Wellness

• Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club
• Team social events throughout the year
• Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’
• The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support
• Wagestream access to all employees – track earnings, saving accounts, and access to wages when you want
• Healthcare schemes : life assurance, 24-hour GP, health cash-plans
• Employee Assistance Programme
• The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people

Showing some appreciation

• Long service awards
• Additional paid holiday for long service
• Reward Vouchers
• Free meals on shift in our canteen
• Annual Belfry awards
• Team appreciation events
• Fantastic resort discounts across restaurants, bars, retail, and golf
• Bed & Breakfast from £35 per room
• Free staff parking
• Subsidised taxi service for those who don’t drive
• Live-in accommodation for up to 3 months
• Relocation bonuses

Learning & Development

• Excellent training and career opportunities
• Internal career pathways programmes
• Access to The Belfry Campus Learning
• Commitment to developing our team through apprenticeship programmes

Making a difference

• Belfry ESG committee, dedicated to delivering an environmentally sustainable business
• Supporting industry, local and national charities
• Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes