Spa Therapist

Hand Picked Hotels; Sicklinghall; On-site; GBP 30,000 - 34,000; Full time

Job summary

A luxury hotel collection in the UK is seeking a Spa Therapist for a maternity cover role at Wood Hall Hotel & Spa. The position involves providing exceptional spa treatments and ensuring a memorable guest experience. Ideal candidates should possess UK beauty therapy level 3 qualifications, have experience in a luxury hotel spa environment, and a passion for customer service. The role offers a competitive salary, benefits with career progression opportunities, and the chance to be part of a dynamic team.

Benefits

Competitive salary package

Company pension scheme

28 days holiday per year

Discounted staff stays

Career progression opportunities

Qualifications

• Previous experience as a Spa Therapist in a luxury 4/5 star Hotel Spa environment is desirable.
• Essential to demonstrate spa treatment skills including facials, massage, nail and feet treatments.
• Driven to deliver outstanding customer service and build rapport with guests.

Responsibilities

• Deliver exceptional spa treatments and make positive recommendations for guests.
• Maintain high standards of mindfulness and well-being for guests' experiences.
• Engage and support your team in delivering service with a smile.

Skills

Spa treatments

Customer service

Emotional intelligence

Education

UK beauty therapy level 3 Qualifications

Tools

Elemis products

Job description

Spa Therapist

Hand Picked Hotels
Wetherby, Yorkshire, LS22 4JA

£34,046 per year - estimated ?
Contract
Full time
CLOSING SOON

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again. Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Spa Therapist at Wood Hall Hotel & Spa, part of Hand Picked Hotels. This role is being offered on a maternity cover temporary contract to start in October 2025 to November 2026. One of the best luxury hotels in Wetherby, Wood Hall Hotel & Spa, is a beautiful award‑winning country house retreat promising peace and tranquillity with every stay. Originally built as a country retreat for the Scott family, Wood Hall Hotel & Spa in West Yorkshire is a world away from everyday stresses and pressures.

The hotel offers 44 stylishly‑designed bedrooms, an award‑winning 2 AA Rosette restaurant and a small health club and spa, renowned as one of the most luxurious spa venues in West Yorkshire. All of these attributes make Wood Hall Hotel the perfect destination for a romantic break, a family getaway or simply some rest, relaxation and pampering.

• As a Spa Therapist, you will help support the success of your team, feeling engaged and ready to consistently deliver exceptional service, putting the guest at the heart of all activities.
• You will be expected to demonstrate that you can deliver outstanding Spa treatments and develop your knowledge to ensure you feel confident in delivering positive recommendations for our guests.
• Mindfulness and well‑being is your top priority, so you will be passionate about maintaining high standards and delivering memorable guest experiences to ensure that all clients leave feeling on top of the world and with a clear mind.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About you:

• Previous experience as a Spa Therapist, working in a luxury 4/5 star Hotel Spa environment is desirable for this role.
• It is essential you have current UK beauty therapy level 3 Qualifications, and are confident in demonstrating these skills, able to carry out all treatments including facials, massage, nail and feet treatments including gel nail application. Ideally trained in using Elemis product house.
• Being driven to deliver outstanding and memorable customer service will be your passion and motivation.
• You will be excellent at building a rapport with guests making them feel at home, relaxed and importantly identify and create magical memories at every possible opportunity.
• Be able to demonstrate a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
• Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.

Our Benefits include:

• A competitive salary package of £30,825.60 per year, plus a share of service charge and commission on retail sales.
• This is a Full‑Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
• This role is being offered on a maternity cover temporary contract to start in October 2025 to November 2026.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
• Discounted staff stays with Hand Picked Hotels & on all food & drink.
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.