Spa Therapist

Warner Hotels; Holme Lacy; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Product incentives

Retail commission up to 15%

Fortnightly pay

Discounts on spa treatments

Complimentary spa access

Job summary

Warner Hotels is seeking a Spa Therapist to deliver high‑quality spa treatments and pampering experiences for our luxury guests. You will promote skin care and Temple Spa/Mii products while upholding 5‑star service standards.

Join our Spa and Leisure team to help guests feel relaxed, pampered, and valued. Training will be provided, with a supportive environment and opportunities to advance within Warner Hotels.

Qualifications

• Spa industry experience or willingness to learn.
• Level 2 or equivalent industry qualifications.
• Level 3 or equivalent industry qualifications (preferred).
• Massage/Hot Stone qualifications preferred.
• Holistic therapies qualifications preferred.
• Experience with Temple Spa, Jessica and Mii products preferred.

Responsibilities

• Deliver a full range of professional spa treatments to a high standard.
• Provide expert skincare and product advice to guests.
• Support the Spa and Leisure team with ad-hoc duties such as reception cover and cleaning.

Skills

Massage/Hot Stone

Holistic therapies

Spa product knowledge

Guest service orientation

Team player

Education

Level 2 or equivalent industry qualifications

Level 3 or equivalent industry qualifications (Preferred)

Job description

Spa Therapist- Up to £ 13.21 per hour.

Join the Warner Hotels Spa Team – Where Luxury Meets Opportunity

At Warner Hotels, we don’t just deliver holidays – we create moments where guests (and our teams) feel alive, relaxed, and inspired.

Why work for Warner Hotels

• Product Incentives for Temple Spa and Mii Makeup. You can earn free products each month*
• Retail commission of up to 15% paid directly into your wages*
• Fortnightly pay
• Range of discounts available on all spa treatments and products
• Complimentary access to all Spa and Leisure facilities
• Potential staff accommodation available
• 60% discount on food onsite
• Free parking onsite
• Exclusive access to our Warner benefits platform with hundreds of discounts and offers with national brands and retailers.
• Wellness and Mental Health Support: Our Employee Assistance Programme provides complimentary 24- hour support, seven days a week, to you and your family.
• Minimum 20% discount on Warner and Haven holidays for you and your friends & family.
• Fantastic training and development opportunities, including externally recognised qualifications (apprenticeships and degree level).

You will play a vital role within our Spa and Leisure team, in delivering a 5-star luxury guest experience. Performing a full range of professional spa treatments, you will ensure they are delivered to the highest standards, leaving our guests feeling relaxed and truly pampered.

What We Are Looking For In a Spa Therapist

• Passionate about the spa industry and performing high standard spa treatments
• Guest focused to ensure a 5-star spa experience
• 1 year experience in the spa industry (preferred but not essential)
• Team player to support the success of our spa and leisure department
• Ability to offer expert advice on skincare and body products. Full training provided
• Opportunities to deliver our Temple Spa experiences and Mii makeup workshops
• Support the Spa and Leisure team with any other ad-hoc duties such as reception cover and cleaning.

Skills Required

• Level 2 or equivalent industry qualifications
• Level 3 or equivalent industry qualifications (Preferred but not essential)
• Massage/Hot Stone Qualifications* (Preferred but not essential)
• Holistic Qualifications such as Reflexology, Reiki, Hopi ear candling (Preferred but not essential)
• Previous experience with Temple Spa, Jessica, Mii. (Preferred but not essential)

• Please note the hourly rate is based on experience, qualifications and age. Retail and incentive schemes involve a target which must be achieved. Full details will be provided at the interview.

Ready to discover your glow? Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: