Spa Therapist

The QHotels Collection; Hexham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel group in Hexham is seeking a Level 3 qualified Spa Therapist. In this role, you'll create relaxing experiences for guests, delivering a variety of treatments while promoting retail products. Previous experience is desirable but not essential. Flexible weekend shifts are required. Join a dynamic team committed to guest excellence and professional growth, with access to various training opportunities and generous company perks.

Benefits

Elemis uniform provided

15% retail commission scheme for product sales

Clear development pathway

Free health club membership

Discounts across golf

Family & Friends discounts

Support with training & professional qualifications

Access to an Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• NVQ Level 3 (or equivalent) beauty / spa qualification.
• Previous experience as a Spa Therapist is desirable, not essential.
• Elemis & Jessica Nails knowledge and experience would be a bonus!
• Flexibility to work weekends and varied shifts is essential.

Responsibilities

• Create a relaxing experience for guests attending as hotel guests or on spa breaks.
• Deliver a variety of treatments and advise on the best products.
• Sell products from the retail offer and book guests for additional treatments.
• Attend regular training with Elemis Ambassadors to perfect skills.

Skills

Customer service

Spa treatment techniques

Flexibility in schedule

Education

NVQ Level 3 or equivalent beauty/spa qualification

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You\'ll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!
• Flexibility to work weekends and varied shifts is essential

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian’s Brasserie restaurant, Tommy Craig’s bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.