Spa Therapist

Hyatt Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global hotel chain in London is seeking a Spa Therapist to provide high-quality spa treatments and personalized service. The ideal candidate will have proven experience, knowledge of various spa techniques, and compliance with health and safety regulations. Benefits include discounted hotel stays, complimentary uniform, and a clear career path with development opportunities. Start your journey with a renowned hospitality group today!

Benefits

12 complimentary nights per year

Discounted hotel stays

Complimentary uniform

Employee assistance programme

50% discount on food and beverages

Continuous learning and development opportunities

Qualifications

• Proven experience in a similar spa role is essential.
• Extensive knowledge of various spa techniques required.
• Understanding of guest preferences and health regulations necessary.

Responsibilities

• Administer high-quality spa treatments tailored to guests' needs.
• Recommend personalized treatments and products for wellness.
• Provide attentive service from consultation to post-treatment care.
• Stay updated on spa industry trends and techniques.
• Maintain health, safety, and sanitation guidelines.

Skills

Spa treatment administration

Customer service

Knowledge of spa techniques

Health and safety compliance

Education

Level 3 Diploma Facial, Body Treatments & Body Massage

Level 3 Diploma Facial Electrical Treatments

Level 3 Diploma Body Electrical Treatments

Job description

Close Inclusive Collection Job Postings Notification

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state‑of‑the‑art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.

Duties and responsibilities

• Administer a variety of high‑quality spa treatments, including massages, facials, body wraps, and other therapeutic services, tailored to meet guests' needs and preferences.
• Recommend personalized treatments and products to enhance their overall wellness experience and promote retail sales.
• Provide attentive and personalized service throughout the guest's spa journey, from initial consultation to post‑treatment care, ensuring their comfort, satisfaction, and relaxation are prioritized.
• Stay updated with the latest trends, techniques, and developments in the spa industry through ongoing training and education. Incorporate new skills and knowledge into treatments to provide guests with innovative and effective spa experiences.
• Maintain strict adherence to health, safety, and sanitation guidelines, ensuring all spa treatments and practices meet regulatory requirements and uphold the highest standards of cleanliness and hygiene.

About you

Proven experience in a similar role is essential as is extensive knowledge of various spa techniques, coupled with a deep understanding of guest preferences and health and safety regulations. One of the following qualifications is highly advantageous:

• Level 3 Diploma Facial, Body Treatments & Body Massage - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
• Level 3 Diploma Facial Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
• Level 3 Diploma Body Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Next Steps: Apply today for this Spa Therapist role and start your journey with Hyatt Hotels!