Spa Therapist

Lime Wood; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A boutique hotel in the New Forest is seeking a Spa Therapist to provide holistic treatments and create memorable experiences for guests. Responsibilities include performing massages and facials, recommending treatments, and ensuring a warm atmosphere. Ideal candidates will be Level 3, CIDESCO or CIBTAC qualified, with a passion for customer satisfaction. Join a dynamic spa team in a stunning setting.

Benefits

Meals on duty

35% discount on food, beverages & treatments

Take home goods at cost price

Employee discount scheme (Perkbox)

Learning & development opportunities

Qualifications

• Must be Level 3, CIDESCO or CIBTAC qualified.
• Previous experience in hotel spa is advantageous.

Responsibilities

• Carry out various treatments including massages and facials.
• Recommend treatments based on guest needs.
• Ensure treatment rooms are presentable.

Skills

Knowledge of spa treatments

Ability to recommend treatments

Attention to detail

Team collaboration

Passion for customer experience

Education

Level 3, CIDESCO or CIBTAC qualified

Job description

As a Spa Therapist you will play an integral part of the team that focuses on authentic, holistic treatments taking inspiration from centuries of well‑being tradition. Our Spa Therapists provide a variety of set and bespoke treatments to our Hotel Guests, Spa members and Spa day guests.

Responsibilities

• Carrying out an array of treatments to our guests, including massages and Sarah Chapman facials.
• Knowledge of all spa treatments including the benefits of each treatment.
• Ability to recommend treatments and products to our guests, dependent on their needs.
• Provide a warm and comfortable experience to all guests, putting their safety and comfort first.
• Handle all products and stock with care.
• Work collaboratively with the spa team to ensure all guests are attended to in an efficient and timely manner.
• Always keep treatment rooms presentable, working closely with our Spa Attendants with regards to towels and linen supplies.
• Passion towards learning new skills and expanding your product knowledge.

You will need to be Level 3, CIDESO or CIBTAC qualified, along with having a keen eye for detail and the passion towards creating an unforgettable experience for our guests. Previous experience working in a hotel spa environment is advantageous but not essential.

Herb House Spa is located within the grounds of Lime Wood - a boutique country house set in the heart of the New Forest National Park, Lyndhurst, Hampshire.

Herb House, we are dedicated to natural well‑being, inspired by our forest surroundings. Our Spa is designed over three levels, incorporating a massive sauna, indoor hydro pool, mud house, a steaming outdoor hot pool, eight spacious single treatment rooms and two magnificent double treatment rooms. We also have a state‑of‑the‑art rooftop gym with the very latest Technogym equipment, a 16‑metre ozone treated indoor lap pool with glass doors overlooking the garden. We also have a hands and feet room for manicure and pedis as well as a workout studio offering an extensive range of fitness classes to our guests and spa members.

Perks & Benefits

• Meals on duty - We are an ethical business committed to the best staff food in the industry.
• 35% discount on food, beverages & treatments at Lime Wood.
• Take home goods - cost price.
• Perkbox - employee discount scheme with access to more than a hundred daily rewards ranging from free food in major UK restaurants, to movie tickets and high street clothing brands.
• Range of learning & development opportunities

Plus, much more…