Spa Therapist

Alexander House (Alexander Hotel Collection); Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

An upscale hotel and spa in Crawley is seeking a Spa Therapist to provide a full range of treatments, including massages and cosmetic services. Applicants must have NVQ Level 3 Beauty Therapy and experience with a variety of treatments is preferred. This role offers competitive pay, including overtime, and benefits such as discounted hotel stays and commissions.

Benefits

10% Retail Commission

4 weeks holiday increasing to 5 weeks

8 Bank holidays

Free car parking

Employee uniform

Discounted hotel accommodation

Qualifications

• NVQ Level 3 Beauty Therapy or equivalent is essential.
• Completion of a trade test with the Spa Manager prior to recruitment.
• Desired experience: Temple Spa, pregnancy massage, hot stones massage, reflexology.

Responsibilities

• Provide the full range of face and body treatments.
• Ensure good guest experience by communicating well.
• Be confident in discussing products and retailing.

Skills

Flexible working days

Treatment skills (face and body)

Customer communication

Retailing confidence

Team collaboration

Education

NVQ Level 3 Beauty Therapy or equivalent

Job description

Overview

SPA THERAPIST (36 hours)

£23,400 + monthly service charge payment + commissions

Overtime paid at £14.00 per hour for hours worked over 36 hrs per week

Choose your shift pattern between Tuesday to Saturday or Sunday to Thursday, guaranteeing you a weekend day off every week!

Responsibilities

• Provide the full range of face and body treatments.
• Provide manicure and pedicure treatments including gel.
• Provide full body massage on male and female guests.
• Ensure good guest experience by communicating well, listening to needs and performing outstanding treatments.
• Be confident in discussing products and retailing.
• Communicate with team members to ensure correct billing, treatment timings and smooth spa running.

Qualifications

• Flexible working days: 36 hrs + overtime over 5 days.
• Regular shifts are 09.45 – 18.15 and 10.45-19.15 with some flexibility needed to meet special guest requirements.
• NVQ Level 3 Beauty Therapy or equivalent is essential.
• Completion of a trade test with the Spa Manager prior to recruitment.
• Desired experience of the following would be a distinct advantage: Temple Spa, pregnancy massage, hot stones massage, bamboo massage, reflexology.

Benefits

• 10% Retail Commission
• 4 weeks holiday rising to 5 weeks with service
• 8 Bank holidays
• Free car parking
• Employee uniform

You will also receive a range of company benefits including discounted hotel accommodation for yourself and your family at all hotels, discounted treatments and hair treatments at our two Utopia Spas, discount off all food & beverage at all hotels, discount on retail products in our two Utopia Spas, and a refer a friend staff recruitment scheme.

In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including: your birthday off paid, complimentary overnight stays, complimentary afternoon tea and service related holiday.

About The Place

The 5 Red Star Alexander House Hotel & Utopia Spa, part of the very successful Alexander Hotels Group with four top Hotels and two award winning Utopia Spa, has an outstanding environment and range of facilities.

The award-winning Utopia Spa at Alexander House Hotel is looking for a Spa Therapist to join our dedicated team. The outstanding facilities including 21 treatment rooms, relaxation lounges, inside the pool with monsoon showers, hydrotherapy pool, and a private Zen Garden features a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests. We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development and our large team allows for steady progression towards work aspirations.