Spa Therapist

Lore Group; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel group in London is seeking an experienced Spa Therapist to deliver outstanding spa treatments and personalized experiences. Responsibilities include performing various spa services with professionalism, maintaining treatment areas, and ensuring guest satisfaction. The ideal candidate will have proven experience and exceptional customer service skills. Competitive pay up to £19 per hour plus numerous employee benefits including discounts and complimentary stays.

Benefits

Complimentary stays at Lore Group hotels

Employee discounts at partner hotels

50% discount in restaurants and bars

Health cash plan

Paid volunteering leave

Qualifications

• Proven experience as a Spa Therapist delivering high-quality treatments.
• Knowledge of various massage techniques and skincare practices.
• Ability to build strong relationships with guests.

Responsibilities

• Perform various spa treatments with the highest professionalism.
• Provide personalized consultations based on guests' needs.
• Maintain cleanliness of treatment rooms.

Skills

Massage techniques

Facial treatments

Customer service

Hygiene standards

Job description

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.

We are seeking a passionate and experienced Spa Therapist to join our dynamic team. As a Spa Therapist at Sea Containers London, you will have the opportunity to deliver exceptional spa treatments and personalized experiences to our guests, ensuring their complete relaxation and rejuvenation.

Key Responsibilities

• Perform a variety of spa treatments including massages, facials, body wraps, and scrubs with the highest level of skill and professionalism.
• Provide personalized consultations and recommendations to guests based on their individual needs and preferences.
• Maintain the cleanliness and organization of treatment rooms and spa facilities at all times.
• Uphold the highest standards of hygiene and sanitation in accordance with industry regulations and company policies.
• Build and maintain strong relationships with guests, ensuring their satisfaction and loyalty to the spa.
• Actively promote spa services, products, and packages to maximize revenue and achieve sales targets.
• Stay informed about the latest trends and developments in the spa industry, continuously enhancing your skills and knowledge.

Salary : Up to £19 p / h, plus benefits

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including :

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinema
• Contribution towards Health - Cash Plan
• 2 days paid volunteering leave per year
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme

Location : London