Spa Therapist

Forest Pines Hotel, Spa & Golf Resort; Broughton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel and spa resort in Broughton seeks a Level 3 Spa Therapist to provide exceptional guest experiences. You will deliver various spa treatments, upsell products, and participate in ongoing training. Ideal candidates will have an NVQ Level 3 qualification and a passion for customer service. The role includes perks like a uniform, health club membership, and discounts across the QHotels Collection. Join us in creating memorable experiences for our guests.

Benefits

Elemis uniform provided

15% retail commission scheme

Free health club membership

Discounts on golf and hotel services

Support with professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• NVQ Level 3 (or equivalent) beauty/spa qualification required.
• Previous experience as a Spa Therapist is desirable, but not essential.
• Knowledge of Elemis and Jessica Nails is a bonus.

Responsibilities

• Create a relaxing experience for guests during treatments.
• Deliver a variety of spa treatments and advise on products.
• Sell retail products and upsell treatments.

Skills

Spa treatment delivery

Customer service

Retail product upselling

Elemis knowledge

Jessica Nails knowledge

Education

NVQ Level 3 beauty/spa qualification

Job description

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Friday 9:00am -17:00pm | Saturday 9:00am - 18:00pm | Sunday 9:00am -17:00pm
Health Club Opening Times: Monday - Friday, 6:00am - 21:30pm | Saturday & Sunday, 7:00am - 19:30pm

Curious to find out more?

Forest Pines Hotel, Spa & Golf Resort is located in Scunthorpe. Our hotel is a 4*, 188-bedroom property set in acres of woodland with a 27-hole championship golf course. The dining options include The Grill restaurant, The Lounge bar, The Pines bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.