Spa Team Leader

Finlake Resort &Spa; Highweek; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury spa resort in Highweek is seeking a Spa Manager to oversee a team of therapists and receptionists. The role involves ensuring client satisfaction through effective team management, carrying out treatments, and maintaining high cleanliness standards. Benefits include a competitive salary, holiday discounts, and professional development opportunities.

Benefits

Competitive Salary & Bonus Scheme

Discounted holidays at UK holiday parks

50% discount on food

30 days holiday increasing with service

Company Sick Pay

Contributory Pension Scheme & Life Assurance

Training and Development Opportunities

Qualifications

• Experience in managing a team within a spa environment.
• Knowledge of spa treatments and customer service excellence.

Responsibilities

• Develop and manage a team of spa therapists and receptionists to ensure smooth daily operations.
• Carry out a full range of treatments ensuring client satisfaction.
• Maintain the highest standard of cleanliness within the spa.

Job description

Responsibilities

• Develop and manage a team of spa therapists and spa receptionists to ensure smooth daily operation in the spa
• Carry out full range of treatments ensuring client satisfaction at all times
• Maintain the highest standard of cleanliness within the spa
• Be familiar with all products and services of the spa ensuring customers are provided with correct and up to date information always
• Ensure health and safety in the spa by following processes and procedures

Haulfryn is a family‑owned business that has operated for more than 85 years with parks across England and Wales.

Values

• Family values and a real community feel
• Really special, beautiful locations
• Warm and friendly team that make it feel like home
• How we nurture the nature around us

Eligibility

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Benefits

• Competitive Salary & Bonus Scheme
• Discounted holidays at our UK holiday parks
• 50% discount on food
• 30 days holiday (including Bank Holiday allowance) increasing up to 35 days with service (pro rata for part‑time)
• Company Sick Pay
• Contributory Pension Scheme & Life Assurance/Life Cover
• Training and Development Opportunities
• And many more!