Spa Receptionist & Wellness Therapist — Part-Time

BUPA; Letcombe Regis; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading wellness company is seeking a Spa Receptionist at Richmond Village Letcombe Regis. You will be responsible for providing excellent guest service, managing check-ins, and scheduling appointments. The ideal candidate will have customer service experience, be proficient with booking systems, and possess excellent communication skills. This part-time role offers various benefits including employee discounts on spa services, career growth opportunities, and a competitive pension plan.

Benefits

Employee discounts on spa services

Opportunities for training and career growth

Free meal with every shift

28 days holiday

Interest-free annual travel loan

Sick pay scheme

Qualifications

• Previous experience in customer service or hospitality in a spa setting.
• Friendly and professional demeanor.
• Passion for guest care and creating a soothing atmosphere.

Responsibilities

• Greet guests warmly and manage check-in/check-out processes.
• Handle phone calls and provide accurate information on spa services.
• Schedule and confirm appointments using booking system.
• Process payments and maintain accurate records.
• Keep reception and retail areas clean and organized.

Skills

Customer service experience

Excellent communication skills

Multitasking abilities

Proficiency with booking systems

Attention to detail

Tools

Microsoft Office

Job description

A leading wellness company is seeking a Spa Receptionist at Richmond Village Letcombe Regis. You will be responsible for providing excellent guest service, managing check-ins, and scheduling appointments. The ideal candidate will have customer service experience, be proficient with booking systems, and possess excellent communication skills. This part-time role offers various benefits including employee discounts on spa services, career growth opportunities, and a competitive pension plan.