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Spa Receptionist Part Time -

Kimpton Hotels & Restaurants

March

On-site

GBP 12,000 - 30,000

Part time

Today
Be an early applicant

Job summary

A luxury hotel and spa in March seeks a Part Time Spa Receptionist to provide heartfelt human connections and assist guests with their Spa journey. Responsibilities include guest interactions, managing bookings, and promoting Spa treatments. Ideal candidates should have experience in hospitality or as a Spa Receptionist and must possess excellent communication skills. Competitive hourly pay and various employee benefits are offered.

Benefits

12.60 per hour, guaranteed hours
Paid holidays and overtime
Discounts on accommodations and F&B
Wellbeing programs available
Extensive training and career progression opportunities

Qualifications

  • Experience as a Spa Receptionist within a Hotel Spa or general hospitality.
  • Previous experience using diary-based systems.
  • Passion for Spa and Wellness.

Responsibilities

  • Welcome all guests to the Spa and educate them on offerings.
  • Manage bookings and guide guests through their Spa journey.
  • Promote and up-sell treatments and products.

Skills

High levels of communication
Warm and authentic personality
Interest in Spa and Wellness
Job description

We are looking for a Part Time authentic and driven Spa Receptionist to join us at Kimpton Blythswood Square Hotel & Spa and embrace your unique, best self to provide our guests with heartfelt human connections! The Spa at Kimpton Blythswood Square Hotel & Spa is a Scottish escape for guests and visitors alike, we provide a multi-sensory experience with focus on relaxation and self-care. Our recent refurbishment has improved on our sustainable offering by introducing new elements such as our brand-new Snow Bliss shower and improving upon our current offerings such as our well-loved Pool and Sauna. We are looking for team members who can showcase what we offer, create sophisticated and transformative experiences whilst ensuring embracing sustainability and natural elements. As a Spa Receptionist, we will support you to:

  • Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
  • Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
  • Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
  • Guest interactions: you will ensure all guests are welcomed to the Spa in a 5 manner, educate guests on our offerings and discuss all options with them.
  • Managing bookings: you will manage bookings and take any bookings from guests either in person or via the phone, you will talk guests through our Spa journey and guide them on their experience.
  • Promoting our products: you will promote and up-sell our treatments and large range of products available, recommending products based on your knowledge gained through your interaction with the guest.
    Previous experience as a Spa Receptionist within either a destination Spa or within a Hotel Spa is desirable, or general Hospitality experience ready to try a new role
  • An interest in Spa and Wellness area, it would be great if this was something you were passionate about and had existing knowledge regarding.
  • Previous experience using diary-based systems is desirable.
  • High levels of communication, you will be communicating with guests and other departments daily.
  • Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection.
  • A warm and authentic personality, with a can-do attitude and commitment to service.
  • Overall, you will be willing to work within our team to embrace our service and delight our guests!
    Financial security - 12.60 per hour ( 26,208.00 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
  • Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
  • Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
  • Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
  • Hotel specific benefits - Generous discounts in our newly renovated Spa and our F&B outlets (must be booked according to processes)!
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