Spa Receptionist

The Ned; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hotel and spa in London is seeking a full-time Spa Receptionist to manage daily spa operations and engage with guests. The ideal candidate will have a passion for the spa industry, be fluent in English, and possess strong computer skills. This role offers a competitive salary and a variety of benefits including wellness programs and exclusive discounts for employees. Apply today to become a part of a diverse and dynamic team.

Benefits

Salary up to £14.50/hour + 10% commission

Complimentary meals

Learning and development programs

Exclusive rates for family and friends

Health benefits

Birthday off after a year

Paid volunteer day

Refer a friend scheme

Social events and initiatives

Qualifications

• Passion for the spa industry and guest relations.
• Confident in recommending products to clients.

Responsibilities

• Conduct daily reception duties at the spa.
• Engage with guests and members effectively.
• Manage bookings and customer inquiries.

Skills

Fluent level of English

Computer skills (Word and Excel)

Relationship building

Knowledge of Opera or similar systems

Job description

Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned’s Club, a private members’ space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Spa Receptionist – immediate start available – full-time

Where will you be working?

Ned's Club Spa features eight beautiful treatment rooms, hammam, sauna, steam room & 20 metre heated indoor swimming pool. With a range of treatments and services available, with professional products, Ned's Club Spa is a one stop shop for total head to toe maintenance.

What will you be doing?

• You will be passionate about the spa industry, people and guest relations
• You will be fluent level of English due to guest and member interaction
• You will have acquired Computer skills with Word and Excel, in order to carry out daily spa reception duties and responsibilities. Skills in Opera or similar are an advantage
• You will be confident in building relationships with members and clients and recommending products as this is one of the main responsibilities
• Work shifts are on a full-time basis across five days of any week, including weekends

What can The Ned give you?

• Salary of up to £14.50/hour + 10% discretionary commission
• Complimentary meals in our friendly team restaurant, Neddy’s including payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Medicash and Stream, with access to gym, shopping and cinema discounts
• Your birthday off after a year of service and more holiday after five years of service
• Paid volunteer day
• Refer a friend scheme
• Regular social events, including an annual pool party
• Employee assistance program – 24/7 advice & support
• Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please do let us know of any specific needs you may have during your interview.

All candidates must be eligible to live and work in the UK to be considered for this role.

Apply today and join us as a Spa Receptionist

#lovethened