Spa Operations Lead — Elevate Guest Experience

The Bamford Collection; Moreton-in-Marsh; On-site; GBP 45,000; Full time

Job summary

A luxury wellness brand in Moreton-in-Marsh is seeking an Assistant Spa Manager for a fixed-term contract. This role involves supporting the Spa Manager in daily operations, ensuring exceptional guest experiences, and leading a team to achieve high service standards. The ideal candidate should have proven leadership skills and experience in a luxury setting. Competitive salary of £45,000 per annum plus commission is offered.

Benefits

Discounts on products and treatments

Paid volunteering day per year

Subsidised private medical insurance

Pension Scheme

Life Assurance

Mental Health Support

Qualifications

• Proven experience in a luxury spa, hotel, or wellness setting.
• Ability to inspire and guide a team with authority.
• Confident in using spa management and booking systems.

Responsibilities

• Support the Spa Manager in daily operations.
• Uphold service standards and handle guest requests.
• Drive revenue through upselling and engagement.

Skills

Leadership skills

Exceptional communication skills

Detail-oriented

Commercially minded

Organizational skills

Tools

Spa management systems

Job description

A luxury wellness brand in Moreton-in-Marsh is seeking an Assistant Spa Manager for a fixed-term contract. This role involves supporting the Spa Manager in daily operations, ensuring exceptional guest experiences, and leading a team to achieve high service standards. The ideal candidate should have proven leadership skills and experience in a luxury setting. Competitive salary of £45,000 per annum plus commission is offered.