Spa Housekeeping Manager

Lime Wood; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A boutique hotel in the United Kingdom is seeking a Spa Duty Manager to oversee cleanliness and standards within the Spa. The role requires strong leadership, a proactive attitude, and previous experience in a managerial role. You will manage the team, oversee laundry and stock control, and ensure excellent service quality for guests. This position offers a supportive environment with various benefits.

Benefits

Meals on duty

35% discount on food

Employee discount scheme

Learning & development opportunities

Qualifications

• Previous experience as a Head Housekeeper/Manager or in a similar role is essential.
• Proactive and motivated attitude toward providing high standards of service.
• Physically fit to perform the duties described.

Responsibilities

• Oversee all laundry requirements including stock take.
• Manage and inspect the performance of the team.
• Liaise with suppliers and maintain relationships.
• Control departmental costs and handle complaints.

Skills

Leadership skills

Understanding of hygiene legislation

Customer service

Stock control

Physical fitness

Job description

Spa Duty Manager

Front-line role to deliver exceptional levels & standards of cleanliness across all areas of the Spa. Strong understanding of hygiene legislation and best practice. Strong leadership skills. Ability to converse with Hotel Guests, Spa Members and Spa Guests daily.

Responsibilities

• Oversee all laundry requirements including stock take and quality control.
• Overall responsibility for the preparation and cleanliness of all spa areas.
• Manage and inspect the performance of the team, leading by example and providing development opportunities.
• Liaise with suppliers, maintain excellent supplier relationships.
• Maintain stock control and ordering.
• Handle departmental complaints.
• Work closely with the spa management team to provide a friendly and efficient service.
• Ensure furnishings, fittings and equipment are in good order and liaise with maintenance when required.
• Control departmental costs.

Shifts

Must be fully flexible for morning, evening & weekend work. The role is physically demanding: requires standing all day and lifting/manoeuvring heavy linens.

About You

• Previous experience as a Head Housekeeper/Manager or in a similar role is essential.
• Proactive and motivated attitude toward providing high standards of service.
• Physically fit to perform the duties described.

About the Spa

Herb House Spa is located within the grounds of Lime Wood – a boutique country house in the New Forest National Park, Lyndhurst, Hampshire. The spa covers three levels, incorporating a massive sauna, indoor hydro pool, mud house, a steaming outdoor hot pool, eight single treatment rooms, two double treatment rooms, a rooftop gym with Technogym equipment, a 16‑metre ozone‑treated indoor lap pool with glass doors overlooking the garden, a hands & feet room for manicure & pedicure, and a workout studio offering a wide range of fitness classes.

Why Join Us?

We give our teams a great place to work that is fun, professional, and just a little bit different. We care about work-life balance, compassion, consideration, patience, high ambition and support our staff to achieve their goals.

Perks & Benefits

• Meals on duty – ethical business committed to the best staff food in the industry.
• 35% discount on food, beverages & treatments at Lime Wood.
• Take home goods at cost price.
• Perkbox – employee discount scheme with access to rewards like free food, movie tickets and clothing brands.
• Learning & development opportunities.
• …and more.