Spa Beauty Therapist - Ashford

Bannatyne Group; Ashford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading wellness organization in Ashford is seeking a Spa Therapist to provide high-quality spa treatments, ensure client satisfaction, and maintain hygiene standards. The ideal candidate has an NVQ Level 2 in Beauty Therapy, exceptional interpersonal skills, and a flexible attitude towards working hours. Join a dynamic team dedicated to promoting relaxation and well-being in a luxurious environment.

Benefits

Complimentary lunch or breakfast

Flexible schedule

28 days annual leave

Free gym membership

30% discount on Spa Treatments

Career and personal development training

Qualifications

• Strong interpersonal and communication skills are essential.
• Flexibility to work weekends and holidays required.
• Desirable knowledge of ELEMIS products and treatments.

Responsibilities

• Deliver a range of spa treatments tailored to guests’ needs.
• Ensure maintenance and proper use of spa equipment.
• Build lasting client relationships to encourage repeat business.

Skills

Interpersonal skills

Customer service

Flexibility

Education

NVQ Level 2 Beauty Therapy qualification

Working towards NVQ Level 3 Beauty Therapy qualification

Job description

Key Perks

• Complimentary lunch or breakfast (B-fed)
• Flexible schedule
• 28 days annual leave, increasing with tenure
• Free gym membership, and for a partner after 2 years of service
• 30% discount on Spa Treatments
• 20% discount on ELEMIS spa goods
• 50% discount on cafe and bar meals and beverages
• Career and personal development training
• Mental health, well‑being and EAP services
• Length of service awards and staff bonuses
• Discounts on entertainment and shopping

A Typical Day in the Life of a Spa Therapist

Perform a variety of spa treatments—including massages, facials, manicures and pedicures—tailored to each guest’s individual needs. Provide professional, high‑quality service to ensure a relaxing and rejuvenating experience for all clients.

Maintain proper use of spa equipment and uphold high cleanliness standards. Build and maintain strong client relationships, encouraging repeat visits and referrals.

Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations. Stay informed about the latest industry trends and techniques to continuously improve your skills.

Adhere to all company health and safety guidelines.

Responsibilities

• Deliver a range of spa treatments to meet guests’ individual requirements
• Ensure proper use and maintenance of spa equipment
• Uphold stringent cleanliness and hygiene standards
• Build lasting client relationships to encourage repeat business and referrals
• Promote spa services, special offers, and products based on client consultations
• Maintain knowledge of current industry trends and treatment techniques
• Comply with company health and safety policies

Qualifications

• NVQ Level 2 (or equivalent) Beauty Therapy qualification
• Strong interpersonal and communication skills
• Customer‑focused attitude with a genuine passion for health, wellness and customer service
• Ability to establish rapport, build trust and demonstrate credibility
• Flexibility to work flexible hours, including weekends and holidays
• Knowledge of ELEMIS products and treatments is desirable
• Previous experience as a Spa Therapist or in a similar role is beneficial
• Desirable to hold or be working towards an NVQ Level 3 Beauty Therapy qualification

Why Join Bannatyne Group?

Bannatyne Group is synonymous with excellence in the health and wellness industry. As a Spa Therapist, you will play a crucial role in promoting relaxation, health, and well‑being in a luxurious environment with the best tools and products, supported by a team that values your contribution.

Ready to make a difference in people’s lives while advancing your career? Apply now and join the Bannatyne family!