Spa Attendant

Four Seasons Hotels and Resorts; Greater London; Hybrid; GBP 30,000 - 34,000; Full time

Job summary

A luxury hotel chain in Greater London seeks a Spa Attendant to maintain cleanliness in Spa areas, support staff, and ensure guest satisfaction. The role requires a passion for hospitality and ideally some experience in spa or wellness settings. Benefits include a competitive package up to £34,000, excellent training opportunities, complimentary stays at any hotel in the group, and 33 days off with service. Candidates must have the right to work in the UK and be flexible to work weekends.

Benefits

Up to £34,000 package including salary and hotel service charge

40-hour working week

20 complimentary nights at any hotel worldwide

Free meals while on duty

Holiday entitlement increases with service

Free Life Insurance

Employee Experience events

Qualifications

• Previous experience in a Spa, wellness, or housekeeping environment is an advantage.
• A genuine passion for hospitality and guest service.
• Ability to work flexibly, including weekends and bank holidays.

Responsibilities

• Maintain cleanliness and presentation of all Spa and Fitness areas.
• Ensure all guest amenities and supplies are fully stocked.
• Support the Spa Therapists and Reception team with daily operations.

Skills

Attention to detail

Communication skills

Organizational skills

Flexibility

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five‑star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).

Four Seasons Hotel London at Tower Bridge is looking for a Spa Attendant to join our team!

About the Spa:

The Spa at Four Seasons Hotel London at Ten Trinity Square is nestled at the heart of this iconic building. Harmoniously constructed around the historical footprint of the property, the Spa is a sensory journey where welcoming elliptical spaces, elegant finishes and the spirit of bygone days take on a contemporary feel as you are guided on a path to self-discovery. A sanctuary in the heart of the City, the spa offers a thoughtful collection of effective, beneficial and result‑driven treatments, created to address balance and restore equilibrium to mind and body on the ultimate journey to well‑being.

What you’ll do:

• Maintain cleanliness and presentation of all Spa and Fitness areas
• Ensure all guest amenities and supplies are fully stocked
• Support the Spa Therapists and Reception team with daily operations
• Provide warm and professional guest interactions, including Spa orientation
• Monitor and report any maintenance issues promptly
• Uphold Four Seasons standards of service and presentation

What we’re looking for:

• A genuine passion for hospitality and guest service
• Previous experience in a Spa, wellness or housekeeping environment is an advantage
• Strong attention to detail and organisational skills
• Friendly, approachable and confident communicator
• Ability to work flexibly, including weekends and bank holidays
• Right to work in the UK

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

• Up to £34,000 package which includes hotel service charge, and salary
• 40 hour working week
• Excellent training and career development opportunities
• Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service
• Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
• Up to 2 paid Wellness days per year!
• Holiday entitlement increases with years of service up to 33 days off
• Free Life Insurance
• Bupa Dental and MediCash plan available
• Opportunities to build a successful career with global potential
• Season ticket loan & cycle to work scheme
• Free uniform dry cleaning available
• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
• Access to Wagestream- a salary advance benefit
• Employee Recognition Programmes
• &many, many more surprises to discover!

We look forward to receiving your application!