Spa Associate

Hand & Stone Franchise Corp; City of Westminster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A national spa franchise seeks a Spa Associate in Westminster. You will be a key link in providing outstanding customer experiences. This role requires a high school diploma, excellent customer service skills, and a positive attitude. The position offers competitive pay, commissions, and flexible hours, along with opportunities for career advancement and ongoing training. If you are organized and a strong team player, join us for a rewarding career in the spa industry.

Benefits

Competitive Compensation

Contests

Career Advancement

Ongoing Training

Flexible Hours

Positive Work Environment

Employee Discounts

Qualifications

• Must be 18 years old or older.
• Exceptionally organized with great attention to detail.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide excellent customer service.
• Communicate sales and service options to clients.
• Maintain spa cleanliness standards.
• Schedule appointments and file documents.

Skills

Customer service skills

Organizational skills

Teamwork

Education

High school diploma or equivalent

Job description

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - Westminster, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required
• 18 years old or older
• Exceptionally organized and have great attention to detail
• A strong team player with the ability to work independently with minimal supervision

Compensation: $15.00 - $25.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associatesat all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

How many years of sales experience do you have? *

How many years of Customer Service experience do you have? *

Are you able to work a flexible schedule? *

What Sets Us Apart

A Mission That Matters

Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re growing nationwide and committed to franchise and employee success.

"Hand & Stone has been the perfect place for me to work for the last 7 years as everything is provided allowing me to focus on my clients' needs 100%."