Spa Associate

Hand & Stone - Chesterfield, Short Pump, & West End; Chesterfield; On-site; GBP 12,000 - 20,000; Part time

Job summary

A wellness spa in Chesterfield is seeking a Spa Associate to deliver outstanding customer service and enhance guest experiences. The role involves greeting guests, booking appointments, and promoting the benefits of massage therapy. Ideal candidates possess excellent communication skills and a positive attitude, with flexibility in work hours. Join the team and experience a professional environment that values both employees and clients.

Benefits

Hourly wage plus commissions

Employee rewards program

Professional work environment

Qualifications

• Excellent personal appearance and communication skills are essential.
• Ability to handle stress and multitask effectively.

Responsibilities

• Provide excellent customer service to members and guests.
• Welcome and greet guests upon arrival.
• Handle phone calls and book appointments.

Skills

Customer service

Positive attitude

Team player

Communication skills

Job description

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

Hand and Stone is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members and guests
• Welcome and greet members and guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Professional and safe work environment
• Employee rewards program/employee referral bonus

Job Requirements

• Excellent personal appearance, good verbal and written communication skills
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
• Availability to work flexible days and hours

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.