South West London Adult Critical Care Network Manager

NHS; City Of London; On-site; GBP 64,000 - 72,000; Full time

Job summary

A leading healthcare organization in London is seeking a Network Manager for adult critical care services. Responsibilities include improving quality of healthcare, managing complex programs, and leading a team across multiple stakeholders. The ideal candidate has NHS operational management experience and strong leadership skills. The role offers a competitive salary ranging from £64,156 to £71,148 annually.

Qualifications

• NHS Operational Management experience at band 7 or equivalent.
• Experience of working with stakeholders including service users.
• Significant budget management experience.

Responsibilities

• Facilitate and improve quality of healthcare for the SWL population.
• Manage complex programmes of organisational change.
• Support continuity plans and resilience.

Skills

Excellent communication skills

Full range of IT skills

Problem solving skills

Ability to manage multiple deadlines

Ability to work cooperatively

Education

Degree and/or equivalent experience

Post graduate management qualification

Job description

The South West London Adult Critical Care Network (SWL ACCN) covers five trusts in South West London (St George's University Hospitals NHS Foundation Trust, Epsom & St Helier University Hospitals NHS Trust, Croydon Health Services, Kingston Hospital NHS Foundation Trust and The Royal Marsden NHS Foundation Trust) who provide critical care services across 6 sites.

The network is a key vehicle to facilitate and improve equity of access, experience and health outcomes for patients within South West London requiring critical care.

The post holder will have regular contact with a wide range of clinical and managerial staff, administrative and clerical support staff at many levels and occasionally with patients, relatives and external agencies.

We are looking for an individual with good leadership skills to influence external agencies and bodies in decision making on Critical Care services, by working with other organisations in the statutory, non-statutory and private sectors including the NHS England, Care Quality Commission, Monitor, Health and Well Being Boards, Local Education and Training Boards, Academic Health Science Networks, NICE, Royal Colleges, senates, voluntary organisations etc.

Main duties of the job

The Network team works collaboratively in South West London to deliver projects such as:

• Training and education including transfer training courses
• Peer review and facilitation of forums reviewing operational performance
• Support with continuity plans and resilience
• Clinical standardisation and equity of access to care
• Professional forums, training and events for critical care staff groups to share best practice and access training and development
• Increasing co-operation and communication between critical care units
• Working collaboratively with other London networks on shared initiatives.

The overall responsibility of the Network Manager is to facilitate and improve the quality of healthcare for the SWL population by improving equity of access, reduction of unwarranted variation in clinical outcomes and provision of high-quality adult critical care services.

About us

Organisational Values: St George's University Hospitals NHS Foundation Trust aims to be a thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education, and employee engagement. We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.

Job responsibilities

For a full detailed job description and person specification please see attached documentation for details.

Person Specification

Qualifications/ Education

• Degree and/or equivalent experience
• Evidence of recent Continuing Professional Development.
• Post graduate management qualification or equivalent level of study

Knowledge and experience

• NHS Operational Management experience at band 7 or equivalent
• Experience of working with a wide range of stakeholders, including service users
• Proven success in managing complex programmes of organisational change while maintaining service quality
• Evidence of using proactive and collaborative problem solving to resolve issues
• Proven track record of meeting regional and national targets.
• Significant budget management experience, including reducing costs and determining corrective action
• Evidence of complex report writing and presentation skills, to include business cases and formal presentations
• Understanding of the relationship between NHS England, individual provider and commissioning organisations
• Experience of dealing with complex issues in large organisations
• Experience of developing and implementing sector-wide strategic plans at a senior level
• Experience of working within an Operational Delivery Network
• Experience of working within adult critical care
• Knowledge and experience of best practice process improvement techniques across a range of sectors
• Understanding of the background to and aims of current healthcare policy
• Experience of managing and motivating a team and reviewing performance and development of the individuals
• Experience of contract negotiation and management

Skills & Attributes

• Excellent communication skills with a wide range of staff with different levels of responsibility and professional backgrounds
• Full range of IT skills
• Ability to work pro-actively and cooperatively with senior management and clinical staff, including at times of high levels of pressure
• Ability to manage multiple deadlines and competing priorities
• Demonstrated capability to plan over short, medium, and longterm timeframes and adjust plans and resource requirements accordingly
• Ability to plan and organise own workload without direct supervision
• Able to attend meetings outside of normal working hours and at times of exceptional service demand e.g. a declared major incident/activation of NHS Strategic Command
• Problem solving skills and ability to respond to sudden unexpected demands
• Able to support Network leadership in contingency management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

St George's University Hospitals NHS Foundation Trust

£64,156 to £71,148 a yearIncluding inner london HCAS