Sous Chef - British Airways Lounges Terminal 5

WSH Group; Hounslow; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Pension and life insurance

Perkbox discounts

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey at Heathrow Airport Terminal 5 CCR seeks a dedicated Sous Chef to support Head Chef in menu development and daily kitchen operations. You will lead food preparation, maintain high quality, and ensure strict SOP adherence in a fast-paced setting.

With training opportunities and a strong focus on development, this role offers a pathway for culinary growth within a respected hospitality provider committed to quality and guest satisfaction.

Qualifications

• NVQ qualifications or equivalent are required.
• Proven experience as an Executive Head Chef or similar role.
• Strong craft skills and catering background.
• Good numeracy and ability to manage costs.
• Supervisory experience and staff development focus.
• Excellent communication and problem solving abilities.

Responsibilities

• Assist Head Chef in developing menus and ensuring high quality.
• Oversee food prep, portioning, plating, and SOP adherence.
• Monitor inventory, manage waste, and control costs.
• Lead, train, and mentor kitchen staff for growth.
• Schedule shifts and coordinate kitchen operations daily.
• Ensure food safety and sanitation compliance.

Skills

Leadership

Food safety

Culinary expertise

Menu development

Cost control

Staff training

Communication

Planning & organisation

Problem solving

Education

NVQ Qualifications or equivalent

Tools

Microsoft Office (SharePoint, Forms, OneDrive, Outlook)

Job description

Company Description

Title: Sous Chef- Full-time position 45hrs per week

Location: Heathrow Airport Terminal 5 CCR

Salary: £17.81 per hour

Benefits:

• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Are you a culinary connoisseur and gastronomic genius? Do you have an insatiable passion for the culinary arts and a burning desire to create masterful dishes that delight the senses? Yes? Then this is the role for you. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish and your talents shine. We wholeheartedly believe that the best food comes from nurturing talent, and empowering our chefs to continuously evolve and refine their craft, that’s why invest in you to develop your professional growth.

As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a passionate Sous Chefkeen to make a name for yourself within the food service industry, we would love to hear from you!

Job Description

• Assist the Head Chef in developing innovative menus, ensuring an exceptional culinary experience for our guests.
• Oversee food preparation and cooking processes to maintain consistency and high-quality standards.
• Ensure proper portioning, plating, and presentation of dishes, adhering to the established SOPs and guidelines.
• Monitor and maintain food inventory levels, ensuring freshness and minimising waste.
• Provide leadership and guidance to the kitchen staff, fostering a positive and productive work environment.
• Train, mentor, and motivate team members, promoting skill development and career growth.
• Conduct regular performance evaluations and address any areas of improvement or training needs.
• Collaborate with the Head Chef to schedule shifts, manage labor costs, and maintain adequate staffing levels.
• Assist in coordinating and executing daily kitchen operations, including food preparation, production, and service.
• Ensure compliance with food safety and sanitation standards, maintaining a clean and organised kitchen environment.
• Collaborate with the Head Chef to develop and implement standardized processes and procedures (SOPs).
• Monitor and control food costs through effective inventory management and portion control.
• Collaborate with the Head Chef to create seasonal menus, incorporating fresh and locally sourced ingredients.
• Contribute to the development of new recipes, paying attention to food trends and client's preferences.
• Assist in planning and executing special events, ensuring smooth operations and exceptional client satisfaction.
• Collaborate with the front-of-house staff to ensure seamless coordination between the kitchen and dining areas.
• Participate in menu tastings and contribute to menu development based on guest feedback and market trends.

About You

• Willingness to learn and progress
• Be honest and trustworthy
• Team player
• Respectful
• Flexible and adaptable to change
• Possess cultural awareness and sensitivity
• Demonstrates sound work ethics
• Ability to work in a fast-paced environment and manage multiple priorities

Qualifications

• NVQ Qualifications or equivalent
• Proven experience as an Executive Head Chef or similar role
• Excellent craft skills background
• Successful progressive background in catering
• Basic and intermediate Food Hygiene certificate
• Strong supervisory experience
• Ability to display a real passion for food and customer service.
• Good numeracy skills
• Proficient at working with computers and programs such as: Microsoft office applications including SharePoint, Forms, OneDrive, Outlook etc.
• Good delegation and influencing skills
• Demonstrate analytical approach to problem solving
• Excellent communicator at all levels
• Ability to plan ahead
• Strong attention to detail and organisational skills

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.