Sous Chef

Eclipse Hotels Group; Wrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned hotel group in the UK is seeking a Sous Chef for their Holiday Inn Bristol Airport. The role involves managing kitchen operations, ensuring hygiene standards, supervising junior chefs, and creating a welcoming atmosphere for guests. Candidates need previous experience and excellent customer service skills. Benefits include discounted hotel rooms and health plans.

Benefits

Discounted Hotel Rooms at 5000+ IHG Hotels

Employee Assistance and Welfare Program

Health Plan

Life Insurance

Cashback on leading retailers

Complimentary Meals on duty

Potential Share of Service Charge

Excellent Training & Development

Qualifications

• Previous experience in a similar role is required.
• Excellent communication skills for guest interactions.
• Knowledge of local food safety laws is essential.
• Ability to solve problems and provide great customer experiences.
• Impeccable customer service skills are necessary.
• Flexibility to work nights, weekends, and bank holidays.
• Ability to work in a warm kitchen environment.

Responsibilities

• Ensure kitchen cleanliness and hygiene standards are exceeded.
• Manage daily kitchen functions effectively.
• Supervise junior chefs in the kitchen.
• Monitor portion control to maintain profit margins.
• Assist in developing new dish ideas with the Head Chef.
• Report any maintenance issues within kitchen areas promptly.
• Ensure kitchen areas are stocked and ready for service.
• Use kitchen machinery according to training.
• Support kitchen management as per Head Chef's direction.
• Follow green guidelines to promote sustainability.

Skills

Previous experience in a similar role

Communication Skills

Knowledge of local food safety laws

Problem-solving skills

Customer service skills

Flexibility

Team Player

Job description

Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company’s current portfolio includes brands such as Holiday Inn, Holiday Inn Express and EasyHotel, located across the UK, Europe and the Caribbean.

Start your journey with us as a Sous Chef at our Holiday Inn Bristol Airport. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. We are looking for people who our guests rely on to handle transactions, offer local insights and anticipate every detail for a problem free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.

Join us and we can offer you benefits such as:

• Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services.
• Employee Assistance and Welfare Program.
• Health Plan.
• Life Insurance.
• Cashback and discounts on the leading high street retailers.
• Complimentary Meals on duty.
• Potential Share of Service Charge.
• Excellent Training & Development.

This is but a small taster of what we would expect in this role:

• Be cleaner than clean – Ensure that you are exceeding local cleanliness and hygiene laws.
• Manage the day to day function of the kitchen.
• Supervise any junior chefs working with you in your area of the kitchen.
• Monitor portion and waste control to maintain profit margin.
• Support your Head Chef in the ideas for the development of new dishes.
• Create a safe space to work by following safety guideline and wear protective equipment where required.
• Report any defects, maintenance or repairs within Kitchen areas as soon as possible on our maintenance recording system.
• Ensure that your areas are fully stocked and ready for service.
• Use machinery in the correct way as trained, this will include the main Dishwasher and other items of kitchen equipment.
• Supporting the management of the kitchen in line with the Head Chef's direction.
• Let’s go green! Where applicable, follow our Green Engage Guidelines.

How will you achieve this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every Team Member throughout our brand of hotels. Each hotel delivers True Hospitality in their own way, making them unique. At the heart of it is our key core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with our guests
• True Confidence: having the knowledge and skills to perform your role, and giving our guests the confidence that they can trust you, to help and support them during their stay
• True Listening:focusing on what our guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing our guests with what they need, and doing so in a timely and caring manner

What we are looking for: -

• Previous experience in a similar role.
• Communication Skills – Our guests and Food & Beverage Team Members will need to come to you with queries, so you will need to be easy to talk to.
• Knowledge of local food safety laws.
• Your problem-solving skills will turn issues into opportunities so that every one of our guests leaves with great memories.
• Impeccable customer service skills.
• Flexibility – nights, weekends and bank holiday shifts all come as part of the job!
• Temperate atmosphere – you will be working in an environment that can get very warm, but then also working in cool storage areas.
• Team Player – working as part of a tight knit team you will need to be a strong team player.

We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.