Sous Chef

Thomas Franks Ltd

Greater London

On-site

GBP 44,000 - 46,000

Full time

14 days+
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Benefits offered by this job

Free meals on duty
Cycle to work scheme
Workplace pension
Career progression

Job summary

Thomas Franks Ltd is hiring a Sous Chef for a busy location in Shepherds Bush. The role involves preparing all food service areas, ensuring timely delivery, and maintaining high hygiene and safety standards. You will help with stock, order preparation, and day-to-day kitchen operations.

The position is full-time and permanent, based at a central head office location with Monday to Friday shifts and strong transport links. Applicants must have strong English skills and a customer-focused approach.

Qualifications

  • Ability to communicate in English to handle customer service and kitchen operations.

Responsibilities

  • Prepare all food service areas for the day’s business and ensure prompt service to standards.

Skills

Teamwork
Listening
Initiative
Personal presentation
Hygiene
Food hygiene cert preferred
Adaptable
Reliability
Honesty
Willingness to learn
Lifting capability

Job description

Shepherds Bush
Contract: Full Time, Permanent
Salary: £21,50 per hour
Hours: 40h per week
A stunning B&I location for a company that specialises in supporting retailers and brands grow through the power of Customer Data Science. Based at their Head Office in Shepherds Bush catering for about 200 people daily. We offer a core feeding of Breakfast and Lunch with a Barista Bar and lots of high end hospitality. This location operates Monday to Friday and benefits from great transport links.
We currently have an excellent opportunity for a creative and effective Sous Chef to join the team at one of our fabulous locations in Shepherds Bush.

Key Responsibilities
  • Prepare all Food service areas for the day's business relating to that meal service.
  • Ensure that the prompt service of all meals and service at all times to the company / clients standards.
  • To ensure that the methods of preparation and presentation comply with company expectations.
  • Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for daily service.
  • Prepare all food for sale/service, following good hygiene and safety practices and to the standard specified.
  • Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
  • Keep the Front of house informed of any food running out and pre-empt any delays in customer waiting.
  • Complete all / any necessary cleaning/hygiene duties.
  • Serve customers, visitors and guest in line with company and client service standards and expectations.
  • Empty, remove and store rubbish / recycle rubbish in the correct place.
  • To assist in the preparation and placing of orders.
  • Ensure that the kitchen operates in line with current health & safety regulations.
  • To ensure all area in the Kitchen are left in a clean state at the end of each shift.
  • To attend meetings and training courses as required.
  • Notify the head chef of stock movements to ensure all products are ordered for forthcoming menus.
General Responsibilities
  • Ensure attendance to all staff meetings as required.
  • Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to promote a professional and flexible approach at all times.
  • Ensure that the correct uniform is worn neatly and cleanly at all times.
  • To ensure personal presentation is of the highest standard at all times.
  • Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
  • Carry out all reasonable request of the management.
  • As required provide cover for other staff during periods of absence.
  • Be conscientious with regard to Health & Safety and report any hazards to the Head Chef or Location manager.
Key Personal Skills And Attributes
  • Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
  • The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
  • Willingness to learn new skills and take some responsibility.
  • Ability to manage some moderately heavy lifting, carrying, and pushing.
Knowledge / Competencies
  • Ability to demonstrate reasonable / good understanding and use of verbal English.
  • Ability to demonstrate reasonable / good standard of written English and reading skills.
  • Similar experience of customer and / or food preparation environment is preferred.
Benefits
  • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
  • Free meals on duty
  • Volunteers leave – up to one day per year.
  • Enhanced maternity, paternity and adoptive leave.
  • Cycle to work scheme.
  • Recommend a friend bonus.
  • Unrivalled individual training and development.
  • Well established apprenticeship programme.
  • Team & company social events.
  • Employee assistance programme.
  • Workplace pension.
  • Excellent career progression within a leading independent contract caterer.
About Us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success. All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
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