Solutions Engineering Manager

Fonoa; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technology company in London is seeking a Solutions Engineering Manager to lead a high-performing team. The role involves collaboration across Sales, Product, and Customer Success teams to ensure technical excellence and drive customer outcomes. The ideal candidate will have over 7 years of relevant experience, including in leadership roles, and a strong background in B2B enterprise SaaS. This position offers an opportunity to build and scale operational frameworks that drive business growth.

Qualifications

• 7+ years of experience in technical pre-sales or solutions engineering, with 3+ in a leadership role.
• Experience in building SE functions for B2B enterprise SaaS.
• Strong communication skills and ability to influence decisions.

Responsibilities

• Lead and scale a high-performing team of Solutions Engineers.
• Collaborate with Sales, Product, and Customer Success teams for technical excellence.
• Develop scalable processes and operational frameworks.

Skills

Technical pre-sales

Solutions engineering

Leadership

Communication skills

Job description

At Fonoa, we’re on a mission to automate taxes for the digital economy. Global businesses face complex tax obligations when selling cross‑border, and Fonoa provides a single platform to automate compliance, from validation and tax determination to e‑invoicing and returns anywhere in the world. We work with some of the fastest‑growing digital companies globally, helping them stay compliant, scale confidently, and focus on growth rather than bureaucracy.

What you will do

As a hands‑on Solutions Engineering Manager, you’ll lead and scale a high‑performing team of Solutions Engineers. Based in London, you’ll partner closely with our Sales, Product, and Customer Success teams to drive technical excellence and customer outcomes throughout the pre‑sales lifecycle.

• Operate as a true player/coach supporting SEs while personally partnering with Account Executives on enterprise deals.
• Lead and develop an EMEA‑based team of Solutions Engineers to deliver world‑class tax/technical guidance and pre‑sales support.
• Shape and execute the Solutions Engineering strategy to support revenue growth and product adoption.
• Collaborate with Sales leadership to align SE resources with enterprise opportunities and customer segments.
• Develop scalable processes, methodologies, and enablement frameworks to drive operational excellence.
• Support high‑impact customer engagements, demonstrating Fonoa's platform value to technical and business stakeholders.
• Act as a cross‑functional bridge with Product and Engineering teams, translating feedback into product insights.
• Foster a culture of curiosity, accountability, and continuous learning across the SE organization.

You would be a great fit if

• You have 7+ years of experience in technical pre‑sales, solutions engineering, or similar roles, including 3+ years in a leadership position.
• You have experience building and scaling SE functions in B2B enterprise SaaS, ideally within fintech, tax tech, or API‑driven platforms.
• You thrive at the intersection of technology and business, and can simplify complex concepts for diverse audiences.
• You are an empathetic leader who develops talent, builds trust, and drives results through collaboration.
• You are comfortable in high‑growth, fast‑paced environments and can balance long‑term goals with hands‑on execution.
• You have strong communication skills, executive presence, and a track record of influencing technical and commercial decisions.
• Extra points if you have experience in selling into the office of the CFO or indirect tax.

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