Solutions Engineer - Public Sector

Cisco Systems; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Solutions Engineer in London to support its Health clients through technical sales and client engagement. The ideal candidate will build strong relationships, deliver technical workshops, and drive customer solutions. Strong communication and technical skills, particularly in Linux and cloud services, are essential. This role offers a dynamic work environment focused on innovation and client success.

Qualifications

• Self-motivated and innovative in solving customer needs.
• Passionate about using data to solve problems.
• Curious with a growth mindset.

Responsibilities

• Establish and own strong technical relationships with clients.
• Develop technical activity plans for customer engagement.
• Support clients via presentations and technical workshops.

Skills

Excellent communication skills

Strong presentation skills

Ability to actively listen

Good organizational skills

Accountable

Tools

Linux

Windows

AWS

GCP

Azure

Python

Job description

Overview

Splunk - a Cisco company, provides the Unified Security and Observability Platform. The world’s leading organisations trust Splunk to go from insight to action fast and at scale; organisations such as McLaren, Heineken, and Tesco are turning data into action with Splunk. Join us as we pursue our innovative vision to make machine data accessible, usable and valuable to everyone. Our company is filled with people passionate about our solutions and seeking to deliver the best experience and outcomes to our customers. At Splunk, we’re committed to our work, customers, having fun and, most importantly, to each other’s success. This is an opportunity to work at a company that is changing the way that information supports business decisions and makes the world a more digitally resilient place.

Splunk seeks a highly motivated, outcome-focused individual to join our Solutions Engineering team as a Solutions Engineer (SE). As a Splunk SE, you’ll be a technical sales resource for the UKI Public Sector Sales team supporting our Health clients in the UK. You will be the authority regarding the technical aspects of our solutions and how they integrate within our clients\' workflow and tooling. SEs must be comfortable building rapport with their client’s technical staff, serving as a trusted adviser within the accounts that they support. To this extent, communication is key; your ability to communicate well and engage with the right people in the right way in a timely manner is crucial to this role. The SE develops and owns technical proof activities to drive new and expansion opportunities, increase product usage, and generate new sales pipeline through workshops, office hours, and Q&A sessions. In addition to providing technical guidance, Splunk SEs understand their clients\' businesses well and can tailor their solution positioning to both a business and technical audience.

Responsibilities

• Establish and own strong technical relationships within the territories you support.

• Own achieving the ‘technical win’; moving opportunities from qualification to technical validation and into business validation.

• Develop technical activity plans to help the customer technically validate the Splunk products and services and achieve meaningful value outcomes post-sale.

• Partner with the Regional Sales Manager in in-person and remote meetings with customers to determine their needs and how Splunk can meet them.

• Support our clients through the buying process by running presentations, demonstrations, workshops and answering technical questions to validate Splunk as the right solution.

• Scope and run Proof of Concepts with clients to agreed success criteria and timelines.

• Ensure your knowledge and skills of Splunk solutions are up to date.

• Maintain timely updates on the state of your opportunities in Salesforce.

Attributes

• Self-motivated; to research and learn to fill gaps in knowledge and provide the best buying experience to our clients.

• Innovative; in finding solutions to customer needs, proving integrations, and developing workshops and demonstrations.

• Passionate; in solving meaningful problems with data.

• Disruptive; work closely with the Solutions Engineering team and Solutions Engineering management to challenge, develop and continually improve working practices and processes.

• Curious; with a growth mindset and willingness to be coached.

• Adaptable; with the ability to shift to constantly evolving requirements.

• Coachable; A keen learner that adapts well to feedback

Requirements

• Excellent communication skills with the ability to communicate clearly and appropriately in meetings, phone calls, emails, RFPs, and when submitting reports, both externally with customers and internally.

• Strong presentation and demonstration skills with an ability to use stories effectively.

• Ability to actively listen.

• Good organisational, prioritisation and time management skills.

• Accountable

Required Technical Knowledge

• Linux or Windows knowledge

• Basic network connectivity troubleshooting

• Infrastructure as a Service platforms: AWS, GCP and/or Azure

• IT architecture concepts such as High Availability, Disaster Recovery

• Data Formats; JSON, XLS, Sysmon

Highly Desirable Knowledge and Experience

Experience selling SaaS services or data solutions or working in a sales/commercial environment.

• Domain knowledge in any of: security operations, DevOps, IT operations, big data or log management.

• Experience using regular expressions.

• Experience coding in Python.

• Experience working with REST APIs.

• Experience with container and container orchestration technology.

Diversity, Equity & Inclusion We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.