Solutions Engineer, Leeds or Manchester

Addleshaw Goddard LLP; Leeds; On-site; GBP 70,000 - 100,000; Full time

Job summary

Addleshaw Goddard LLP in Leeds is seeking a Solutions Engineer to design, build, integrate and maintain technology solutions across strategic platforms such as Intapp, ServiceNow, Microsoft Power Platform and Copilot Studio. The role requires translating business needs into secure, maintainable solutions that deliver measurable value.

You will work within the Software Engineering Team, combining solution design with hands-on platform configuration, automation, application development and

Qualifications

• Experience designing and delivering solutions using enterprise platforms.
• Ability to translate business processes into effective technical solutions.
• Knowledge of security, privacy, accessibility, and governance requirements.
• Experience applying structured testing, release management and ALM practices.

Responsibilities

• Analyse business processes and translate needs into designs.
• Design, configure and maintain solutions on enterprise platforms.
• Develop workflows, forms and automations aligned with outcomes.
• Design and implement integrations between enterprise platforms.
• Produce secure, scalable solution designs and documentation.
• Explain decisions to stakeholders and provide progress updates.
• Apply ALM, testing, release and deployment practices.

Skills

Solution design

Platform integration

Low-code

AI capabilities

Tools

Intapp

ServiceNow

Power Platform

Copilot Studio

Job description

PURPOSE OF THE ROLE

The Solutions Engineer designs, builds, integrates and maintains technology solutions using the firm's strategic enterprise platforms, including but not limited to Intapp, ServiceNow, Microsoft Power Platform and AI platforms such as Microsoft Copilot Studio. The role translates business and user needs into secure, maintainable and supportable solutions that improve processes, enable automation and deliver measurable value.

Working within the Software Engineering Team, the role combines solution design with hands‑on platform configuration, workflow automation, application development, integration and the controlled use of AI capabilities. The Solutions Engineer works closely with business stakeholders, Product Owners, Architecture, Cyber Security, Infrastructure, platform owners and service teams throughout the solution lifecycle, from discovery and design through deployment, support and continuous improvement.

WHAT TO EXPECT IN THIS ROLE

In thisrole, you will:

• Analyse business processes and user needs, translating them into practical solution designs and delivery options.
• Design, configure, build and maintain solutions using strategic platforms such as Intapp, ServiceNow, Microsoft Power Platform and Microsoft Copilot Studio.
• Develop workflows, forms, business rules, applications, automations and AI agents that are usable, reliable and aligned with business outcomes.
• Design and implement integrations between enterprise platforms, internal systems, APIs and data services.
• Select the appropriate delivery approach, using platform configuration, low‑code capabilities, extensions or custom code according to need.
• Produce secure, maintainable, scalable and supportable solution designs aligned with enterprise architecture and approved platform patterns.
• Apply appropriate application lifecycle management, source control, testing, release and deployment practices.
• Work with platform owners and governance teams to ensure solutions meet relevant security, privacy, accessibility, data and operational requirements.
• Diagnose and resolve issues across platform configuration, integrations, data and dependent services.
• Monitor, support and continuously improve solutions following deployment.
• Maintain clear solution designs, technical documentation, and support information.
• Present solution options, decisions and trade-offs clearly to technical and non‑technical stakeholders.
• Provide realistic estimates, identify risks and dependencies, and communicate delivery progress.
• Review colleagues' work and contribute to shared platform standards, reusable components and good engineering practice.
• Use approved AI tools effectively and responsibly to support solution discovery, design, development, testing and documentation, applying appropriate human review and validation.
• Design AI‑enabled solutions with a clear understanding of how end‑users will interact with them, including usability, adoption, transparency, appropriate human oversight and the communication of limitations.
• Evaluate emerging platform and AI capabilities and recommend where they could deliver measurable value within appropriate controls.

AREAS OF KNOWLEDGE AND EXPERTISE

You will be:

• Experience designing and delivering solutions using one or more enterprise application, workflow, automation, low‑code or AI platforms.
• Strong ability to understand business processes and translate requirements into effective technical solutions.
• Knowledge of workflow design, data modelling, integration patterns, APIs and identity and access management.
• Understanding of security, privacy, accessibility, information governance and operational support requirements.
• Experience applying structured testing, release management and application lifecycle management practices.
• Ability to diagnose problems across platform configuration, integrations, data and dependent services.
• Ability to assess when to use configuration, low‑code development, platform extensions or custom code.
• Clear written and verbal communication, including explaining technical decisions and trade‑offs to technical and non‑technical audiences.
• Ability to produce clear solution designs, technical documentation and support information.
• AI literacy, including the ability to use approved AI tools to support solution development, critically evaluate and validate AI‑generated outputs, understand key risks and limitations, and explain the effective and responsible use of AI‑enabled solutions to end‑users.
• Ability to work constructively across multidisciplinary teams, manage competing priorities and learn unfamiliar technologies quickly.

DESIRABLE SKILLS AND EXPERIENCE

• Experience with Intapp products, workflows and integrations.
• Experience with ServiceNow configuration, application development and workflow automation.
• Experience with Microsoft Power Platform, including Power Apps, Power Automate and Dataverse.
• Experience building and governing agents using Microsoft Copilot Studio.
• Knowledge of Microsoft Azure services, connectors, APIs and integration capabilities.
• Understanding of AI solution design including grounding, orchestration, access controls, monitoring and responsible AI.
• Experience with DevOps tooling, source control and automated deployment pipelines.
• Relevant Microsoft, ServiceNow, Intapp or other platform certifications.

OUR FIRM

Our story ofinternational growth is built on a performance mindset, innovation and true collaboration. We believe results follow relationships, so we work closely with each other, and develop deep client connections to deliver.

Our award-winning culture balances high standards and hard work with genuine care – looking out for each other, supporting professional development, in a down to earth and inclusive environment. We do the right things in the right ways, combining commercial excellence and innovative thinking with teamwork. Together, we deliver excellence, achieve stand out solutions, and enable career-defining opportunities.

We are open to flexibility in how this role is structured for the right candidate. While it is envisaged as a full‑time position, with the same time and commitment demands as any other transactional real estate lawyer role, we also welcome applications from candidates seeking either part‑time arrangements, or arrangements with a greater degree of certainty around working hours, with appropriate adjustment to salary expectations. We are committed to supporting flexible working where possible and are happy to discuss how the role could be shaped to meet both business needs and the preferences of the successful candidate.