Solutions Engineer I - Trusted Pre-Sales & Onboarding Expert

Bandwidth Recruitment; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading global software company in London is seeking a Solutions Engineer to support the sales team by providing expert technical advice, delivering tailored product demonstrations, and guiding customers through the onboarding process. The ideal candidate will have at least 4 years of experience in a relevant role, a strong understanding of SIP protocols, and excellent communication skills. This position offers a competitive salary and an inclusive work environment focused on employee well-being.

Benefits

Competitive salary

Health insurance

24 days annual leave

Employee Assistance Programme

Unlimited consultations with a therapist

Cycle to work scheme

Qualifications

• Minimum of 4 years’ experience in a Solutions/Enterprise Architect or pre-sales consultant role.
• Good knowledge of SIP protocols and their interoperability with PBX and SBC technology stacks.
• Ability to convey complex technical solutions to business-focused audiences effectively.

Responsibilities

• Act as a trusted technical advisor during sales and onboarding.
• Deliver customized product demos tailored to customer needs.
• Collaborate with customers to address technical requirements.

Skills

SIP and related protocols

APIs

UCaaS, CCaaS, CPaaS

Effective communication

Proactive and flexible approach

Education

4+ years experience in relevant role

Job description

A leading global software company in London is seeking a Solutions Engineer to support the sales team by providing expert technical advice, delivering tailored product demonstrations, and guiding customers through the onboarding process. The ideal candidate will have at least 4 years of experience in a relevant role, a strong understanding of SIP protocols, and excellent communication skills. This position offers a competitive salary and an inclusive work environment focused on employee well-being.