Solutions Engineer, Enterprise

Scale AI; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading AI company is seeking individuals to partner closely with clients, delivering tailored AI solutions and demonstrating expertise in Generative AI applications. Strong engineering background, especially in Python and Java, is essential. Ideal candidates should have experience in technical client engagement within enterprise sectors. This role requires excellent communication skills and the ability to independently solve complex technical challenges. The company promotes an inclusive workplace and is committed to equal opportunity.

Qualifications

• Prior experience working with clients in a pre or post-sales capacity.
• Experience developing with Python, Java or other web languages.
• Experience in cloud tech or fintech with end-customer engagement.

Responsibilities

• Partner with clients on delivering tailored demos and prototypes.
• Develop domain expertise in Generative AI for Enterprise use cases.
• Secure the technical win by unblocking challenges.

Skills

Strong engineering background

Experience with Python

Experience with Java

Technical engagement in enterprise SaaS

Presentation skills

Intellectual curiosity

Job description

You will:

• Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements.
• Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises.
• Be accountable for securing the “technical win” by unblocking technical challenges.
• Interact with customers daily to understand their needs and design solutions to better serve them.
• Design and develop “Scopes of Work” by breaking down customer challenges into a project plan.
• Work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage.
• Work with AEs and PMs to identify customer-specific feature requests.
• Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.

Ideal qualifications:

• Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals.
• Prior experience developing with Python, Java and/or other web development languages.
• Experience working in enterprise SaaS, cloud tech, finance, fintech or similar industries in a technical capacity with end-customer engagement.
• A track record as a self-starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership.
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers.
• High level of comfort communicating effectively across internal and external organizations.
• Intellectual curiosity, empathy, and ability to operate with high velocity.

Nice to haves:

• GenAI Experience

About Us:

At Scale, our mission is to develop reliable AI systems for the world’s most important decisions. Our products provide the high-quality data and full-stack technologies that power the world’s leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail]. Please see the United States Department of Labor’s Know Your Rights poster for additional information.

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