Solutions Director

Notion Capital; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

25 days annual leave

Excellent pension scheme

Private healthcare

Flexible hybrid working (2 days/fortn)

Job summary

Cogna, an AI-powered platform transforming complex workflows, seeks a Solutions Director to join the Go-To-Market leadership. You will drive new business and expand strategic partnerships with enterprise customers, shaping value propositions and ensuring successful deployments of our solutions.

You will lead a team of Solutions Strategists and Analysts, manage senior client relationships across industries, and occasionally contribute hands-on to platform delivery.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Computer Science, or related STEM field.
• 10+ years solving complex client problems with customizable software/product.
• Experience leading high-performance teams, including hiring, resourcing, and performance management.
• Experience leading complex £Multi‑Million enterprise accounts at multiple stages (pre-sales, post-sales, expansion).
• Strong analytical skills and ability to articulate complex concepts clearly.
• Proven ownership of end-to-end workstreams and creating playbooks.
• Experience writing code, leveraging AI, and manipulating data.
• Thrives in fast-paced, dynamic environments with multiple accounts and ambiguity.
• Experience in utilities/energy/manufacturing/construction is a bonus.
• Willingness to travel as needed to meet clients and oversee deployments.

Responsibilities

• Client Strategy: Work with senior partners to turn challenges into executable strategy and drive new business.
• Account Leadership: Run complex accounts and drive growth with cross-team collaboration.
• Solution Ratification: Coach teams on best practices and ensure a product-focused approach delivering value.
• Relationship Management: Build strong internal relationships across Exec, GTM and engineering.
• Industry Expertise: Stay updated on trends to inform strategic decisions and tech advances.
• Team Leadership: Manage Solutions Strategists and Analysts toward growth and high performance.
• Get Hands On: occasionally contribute to platform work as needed.

Skills

Client strategy

Account leadership

Solution ratification

Relationship management

Industry expertise

Team leadership

Hands-on platform work

Coding with AI

Education

Bachelor’s or Master’s degree in Engineering/CS or related STEM

Job description

Physical industries like energy, utilities, and infrastructure underpin our economy and daily lives. Yet many of the organizations responsible for them are constrained by fragmented processes, fragile legacy systems, and decades-old ways of working.

These organizations must manage aging assets, deliver major infrastructure programs, meet tighter standards, and keep essential services running. Cogna helps them solve the operational problems that slow this work down. Our AI platform captures the context behind complex workflows and turns it into AI-native applications that help teams work faster, more accurately, and more reliably.

Since our launch in May 2023, we've seen very strong customer traction and revenue growth. We're backed by leading VCs, including Notion Capital and Hoxton Ventures, and we're building a world-class team to take on one of the most important challenges of our time. We're a team of around 80 today, on a path to Series B and scaling towards 150.

Making an impact at this scale takes people who are curious, adaptable, and motivated by purpose. We are committed to building a diverse team that reflects the industries and societies we serve.

Overview

As a Solutions Director, you are a senior member of our Solutions team, working alongside the wider Go To Market (GTM) team and our Exec leadership, with responsibility for growing the business. The role is multi-faceted: you will play a critical role in ensuring we win new customer accounts, that our teams deliver value to enterprise customers through the application of our precision software solutions, all the while ensuring we stay true to our roots as a product company. This position requires a unique blend of strategy, commercial acumen, product judgment, and external/internal leadership skills.

Our Solutions Directors work across both new and existing major accounts, leading pre‑sales work at potential customers while ensuring the success of current enterprise partnerships. You will be trusted to have the agency to know what needs to happen next to ensure success at all your accounts, and to execute on it, whether in the early stages of winning new business or multiple years into an enterprise relationship. You will identify the most valuable areas for us to deliver solutions for a customer, architect the value of those solutions in a way that the most senior partners at our clients buy into, and then lead the teams scoping and building those solutions in our platform.

The Solutions roles at Cogna blend the most interesting, and challenging, parts of Forward Deployed Engineering roles, Deployment Strategists, Customer Success, Value Engineering and more into a uniquely Cogna‑shaped package. You will lead a team of Solutions Strategists/Analysts to deliver value for our clients, responsible for their growth and ensuring we continue to grow and evolve the Solutions teams. While we can tell you what the roles look like today, we have no certainty around what the team looks like in 12 months - it’s up to you to help shape it.

What you’ll do

• Client Strategy: Work directly with senior partners at customers (C‑Suite, Head Of) to understand their challenges and objectives. Partner with our Exec leadership to turn this understanding into executable strategy, driving forward new business.
• Account Leadership: Run complex accounts and ensure they continue to grow. Direct Solutions teams working across the accounts with agency, ensuring our customers experience transformative value from working with Cogna.
• Solution Ratification: Understand how our teams should best use the Cogna platform to solve customer problems, coaching others on best practice and acting as an exemplar, ensuring we never diverge from a product‑focused lens that delivers exponential value for our customers.
• Relationship Management: Build strong internal relationships across all parts of the business (especially the Exec, GTM and engineering), and understand when (and when not) to involve others
• Industry Expertise: Maintain an up‑to‑date understanding of trends and innovations in utilities, energy, manufacturing, and construction sectors to inform strategic decisions and technological advancements.
• Team Leadership: You will manage Solutions Strategists and Analysts, ensuring they are on a growth trajectory to move upwards through the company, while maintaining high performance
• Get Hands On: While you are in a leadership role, we are still a small company and at times you’ll need to get your hands on the platform and build. Whatever needs to be done, needs to be done, regardless of seniority.

What we’re looking for

• Bachelor’s or Master’s degree in Engineering, Computer Science, or a related STEM field.
• At least ten years of proven experience in a job where solving complex client problems using customisable software/product was core to the role: this could be product management, systems engineering, a deployment strategist role, technical consultancy, etc.
• Experience of leading and growing high‑performance teams, including hiring, role mapping, resourcing, performance management
• Experience leading complex £Multi‑Million enterprise accounts at multiple stages (pre‑sales, post‑sales, expansion)
• Strong analytical skills, the ability to solve challenging problems under pressure and articulate complex concepts in a clear and compelling manner.
• Evidence of owning workstreams end‑to‑end, building new capabilities even when nobody asked you to, and situations where you created the playbook where none existed
• Experience writing code, leveraging the benefits of AI, and manipulating data.
• Ability to thrive in a fast‑paced, dynamic environment, manage multiple accounts simultaneously and deal with ambiguity.
• Experience in the utilities, energy, manufacturing, or construction industries is a bonus.
• Willingness to travel as needed to meet with clients and oversee deployments.

What we offer

• Competitive salary and share option plan
• 25 days annual leave, plus public holidays
• Excellent pension scheme, fixed to 7.5%
• Private healthcare, including family cover and pre‑existing conditions
• Flexible hybrid working with 2 days per fortnight in our Farringdon office
• Regular social events and offsites
• Access to a gym and fitness classes in our office building