Solutions Architect (Public Sector)

Cohere; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading AI solutions provider in London is looking for a Solutions Architect to grow their public sector business. The ideal candidate will have experience in technical pre-sales/post-sales within the public sector and a strong understanding of AI technologies. This role requires Security Clearance and offers the chance to work with cutting-edge NLP technology. Benefits include a diverse work culture, health benefits, and flexible work arrangements.

Benefits

Open and inclusive culture

Weekly lunch stipend

Full health and dental benefits

100% Parental Leave top-up

Remote-flexible work options

6 weeks of vacation

Qualifications

• Must have Security Clearance.
• 5+ years of experience in public sector technical roles.
• Comfortable with AI technologies and their applications.

Responsibilities

• Lead technical discussions with customers.
• Map customer problems to solutions.
• Develop customer Proof of Concepts showcasing value.

Skills

Security Clearance

5+ years in public sector customer-facing technical roles

NLP/AI/LLM Solutions architecture

Python and Jupyter Notebooks

Excellent communication skills

High tolerance for ambiguity

Tools

Kubernetes

Networking protocols (e.g., DNS, firewall management)

Authentication frameworks (e.g., SAML, OAuth)

Job description

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Why this role?

In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s Public Sector business in the UK and have a great deal of autonomy when it comes to technical pre-sales and post-sales.

In order to qualify for this exciting career opportunity, you must have Security Clearance.

Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products.

In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products.

A typical day at Cohere might include:

• Leading the technical talk track on customer calls.
• Deep dives on customer problems and Cohere technology.
• Designing novel enterprise solutions with bleeding-edge NLP technology.
• Facilitating customer evaluations and PoC’s.
• Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere.
• Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs.
• Working closely with our partners to develop a strategy for enabling and accelerating their customers.

This might be for you if you have some of the following:

• Must have: Security Clearance
• 5+ years of public sector customer-facing technical pre/post sales Solutions Architect (or similar) experience in the UK.
• 2+ years architecting or deploying NLP/AI/LLM Solutions.
• A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies.
• Comfortable working with Python and Jupyter Notebooks.
• Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences.
• High tolerance for ambiguity.
• You can identify and implement high-impact processes in unstructured environments.
• Preferred: Experience managing Kubernetes clusters
• Preferred: Experience with networking (firewalls, DNS, cert management, etc)
• Preferred: Familiarity with authentication protocols/frameworks (SAML, OAuth, etc)

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

Full-Time Employees at Cohere enjoy these Perks:

An open and inclusive culture and work environment

Work closely with a team on the cutting edge of AI research

Weekly lunch stipend, in-office lunches & snacks

Full health and dental benefits, including a separate budget to take care of your mental health

100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK

Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend

6 weeks of vacation