Solutions Architect - Post Sales

hyperexponential; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

£5,000 training and conference budget

25 days of holiday plus 8 bank holidays

Company pension scheme

Mental health support

Private healthcare insurance

Cycle to Work Scheme

Top-spec equipment

Team breakfasts and lunches

Job summary

hyperexponential is seeking a Solution Architect to enhance customer integration with their AI-powered platform. In this role, you will build and maintain technical relationships with strategic clients, ensuring effective delivery of bespoke integrations.

The ideal candidate will possess strong Python skills, experience with AWS architecture, and a collaborative approach to technical challenges. We offer competitive compensation, a healthy work culture, and numerous professional development benefits.

Qualifications

• High standard coding in Python.
• Experience with SaaS platform integrations.
• Ability to maintain positive technical relationships.
• Communicate technical choices effectively.
• Experience in a customer-facing technical role.
• Use AI or automation tools for improvement.
• Manage delivery processes effectively.

Responsibilities

• Own the technical relationship with strategic customers.
• Design bespoke integrations between hx and customer technologies.
• Drive customer adoption and platform usage.
• Build AI-first consulting and delivery artefacts.
• Support project margin outcomes.
• Contribute to team capability by sharing patterns.

Skills

Python

AWS architecture

SQL

Education

Computer Science or Software Development Background

Tools

AI or automation tools

Job description

Overview

About Hyperexponential (hx): At hyperexponential, we build an AI‑powered platform that enables the world's most critical decisions in a $7 trillion industry. These decisions shape real‑world outcomes—rocket launches, autonomous vehicles entering market, communities recovering after storms. Until now, insurance has relied on outdated tools. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision—helping them move faster, act smarter and take on more risk with confidence. Backed by a16z, Highland Europe and Battery Ventures, we are scaling globally and are trusted by nearly 50 of the world's largest insurers. AI is at the core of what we do, powering a multi‑product, multi‑territory platform that redefines pricing, underwriting and risk management.

About the Team

The Customer and Consulting team sits at the heart of how hx delivers lasting value to its clients. As hx expands across global carriers, reinsurers and specialist MGAs, the team ensures customers adopt the platform and transform their pricing and underwriting processes. The post‑sale Solution Architect is a critical part of that mission, making sure the hx platform is deeply embedded in customer ecosystems—from reporting pipelines to security infrastructure and third‑party integrations.

Responsibilities

• Own the technical relationship with a portfolio of strategic customers, becoming a trusted advisor who anticipates challenges, aligns delivery to outcomes, and ensures the hx platform is embedded confidently within each customer's ecosystem.
• Design and deliver bespoke integrations between hx and a range of customer technologies, including policy administration systems, data warehouses, BI tooling and identity providers, applying sound architectural judgement throughout.
• Drive customer adoption and platform usage by developing structured value realisation plans that translate technical delivery into measurable business outcomes—faster quote turnarounds, reduced pricing errors and stronger MI capability.
• Build AI‑first consulting and delivery artefacts that raise the bar for how the team works, creating reusable frameworks, templates and innovation outputs that can be shared across the broader SA toolkit.
• Support project margin outcomes by managing delivery scope, surfacing risks early and coordinating effectively with Customer Success Managers, Delivery Leads and customer‑side technical teams.
• Contribute to team capability by sharing patterns, leading internal show‑and‑tell sessions and helping to codify best practices as the Solution Architect function grows and scales.

Qualifications

• Able to code to a high standard using Python.
• Supported the technical delivery of SaaS platform integrations in a team setting. Experience with AWS architecture, SQL and a foundational understanding from a computer science or software development background is beneficial.
• Built and maintained positive technical relationships with colleagues and stakeholders, including IT and data teams, communicating effectively across different priorities and environments.
• Helped communicate technical choices and delivery progress to non‑technical stakeholders, using clear, outcome‑driven explanations that link integration work to business value.
• Gained experience in a post‑sale or customer‑facing technical role—such as Junior Solution Architect, Technical Support or Implementation Analyst—where you supported the delivery process or customer needs.
• Used AI or automation tools to enhance the quality, speed or consistency of your work, with an understanding of where these technologies can add value.
• Supported the management of delivery processes, such as helping to plan project phases, identify risks or coordinate with internal or external teams to meet project timelines.

Ideal Candidate

• Prefers to stay in a narrow technical lane and hand off customer communication to others—this role requires genuine ownership across both the technical design and stakeholder relationship.
• Needs a fully defined brief before getting started; ambiguity is a constant here, and the best work comes from people who move confidently without waiting for perfect information.
• Measures success by delivery completion rather than customer outcomes; at hx, adoption, margin and measurable value are the real bar.

Compensation

Salary information for all roles is transparent and will be shared early in the process. Compensation is competitive, fair across teams and aligned with the impact we expect from our people. Equity is offered across all roles.

Benefits

• £5,000 training and conference budget for individual and group development.
• 25 days of holiday plus 8 bank holidays (33 days total).
• Company pension scheme via Penfold.
• Mental health support and therapy via Spectrum.life.
• Individual wellbeing allowance via Juno.
• Private healthcare insurance through AXA.
• Income protection and Life Insurance.
• Cycle to Work Scheme.

Additional Perks

• Top‑spec equipment (laptop, screens, adjustable desks, etc.).
• Regular remote and in‑person hackathons, lunch and learns, socials and game nights.
• Team breakfasts and lunches, snacks, drinks fridge and a fun office at The Ministry.
• Exceptional opportunities for personal development and growth.

Interview Process

• Talent Screen – 30 minutes
• Hiring Manager interview – 60 minutes
• Skills Assessment – 60 minutes
• Values interview – 60 minutes
• We offer!

Diversity and Inclusion

hxers are at the centre of everything we build. We recognise that progress depends on diverse perspectives and are committed to creating an environment where everyone can thrive, grow and make an impact. Diversity is not just the right thing to do; it is key to solving the complex challenges we choose to tackle. We welcome people from all backgrounds and experiences and are dedicated to an inclusive workplace.

Next Steps

If this opportunity resonates with you, we encourage you to apply or share it with your connections. Our dedicated talent team reviews all applications and provides feedback regardless of the outcome.

Background Checks

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.