Solutions Architect – London

DBFS Ltd; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Salesforce consultancy in the UK is seeking an experienced Solutions Architect to oversee project teams, provide technical support, and ensure successful implementations. Candidates should have at least 4 years of client-facing experience and strong skills in Salesforce-based solutions. This role emphasizes both design and hands-on implementation within a dynamic work environment.

Qualifications

• At least 4 years’ experience in Professional Services or similar client facing roles.
• Strong desire to work in design and in ‘hands-on’ implementation modes.
• Experience in providing business and technical support during implementation phases.

Responsibilities

• Lead project teams to ensure successful implementations.
• Conduct workshops and translate customer requirements into solutions.
• Provide on-site support during testing and go-live phases.

Skills

Salesforce

ClickSoftware Solutions

Enterprise CRM

Excellent communication skills

Agile methodology

Education

B.S. in Computer Science, Information System or Industrial Engineering

Job description

Our Client, one of the leading Salesforce consultancies in the world is looking for an experienced Solutions Architect to join their UK team.

Role and Responsibilities

• Lead the project team from the technical aspect to ensure successful implementations and provide technical assistance and supervision to other project team members.
• Conduct Workshops, and work with the Business Analyst and/or Technical Consultant to translate the customer requirements into a working solution.
• Provide business and technical support to the customer during the implementation phase.
• Consult and assist customer with fine-tuning the application functionality and service optimization to meet customer’s service business objectives.
• Consult and assist customer or third-party integrator to develop CRM/ERP interfaces to our products’ APIs.
• Provide technical training to the customer technical staff.
• Provide on-site support to customer during the testing and go-live phases to ensure a successful deployment.
• Act as subject matter expert throughout the life cycle of the project.

Required Skills and Qualifications

• At least 4 years’ experience in Professional Services or similar client facing roles in a client/vendor relationship.
• At least 3 years’ hands-on experience with the implementation with at least one of:
  • Salesforce
  • ClickSoftware Solutions
  • Enterprise CRM, ERP and order management software such as, SAP, Oracle and legacy applications
• Strong desire to work both in design and in ‘hands-on’ implementation modes in the delivery of solutions.
• Excellent written and verbal communication skills in English.
• Experience with Agile methodology.
• Desire to work in an agile and young environment.
• Design and Solution Architect experience is a plus.
• B.S. in Computer Science, Information System or Industrial Engineering preferred.